- Truist (Atlanta, GA)
- …to ensure business operations are minimally impacted. 2. Collaborate with development teams, business partners, and other stakeholders to diagnose and resolve ... 11. Actively mentor junior support engineers, fostering technical growth within the team . 12. Escalate complex or unresolved issues to senior engineers or technical… more
- NTT America, Inc. (Atlanta, GA)
- …apply now. We are currently seeking a Desktop Support Technician to join our team in Atlanta, Georgia (US-GA), United States (US). Please note that this is an ... to escalate issues not resolved at this level to management + Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by… more
- White Cap (GA)
- …processes and needs, and translate into detailed functional specifications for development . Performs business systems and process analysis of existing and future ... new and existing applications. Assists in testing, training plan development and training, support for users, and developing user...benefits, and risk analysis + Works with the project team to manage project scope and timeline, from conception… more
- GovCIO (Atlanta, GA)
- …+ During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must ... by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems… more
- Southern Company (Atlanta, GA)
- …and performance to ensure high-quality delivery. Reporting to the Service Excellence Manager , this role will build and oversee SLAs and KPIs, ensuring vendors ... (eg, Technology operations, business unit leaders, and the Service Excellence Manager ) to ensure vendor services align with business needs. + Communicate… more
- Georgia Systems Operations (Tucker, GA)
- …performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager , or ServiceNow is a plus + Experience with Windows ... management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities,… more
- PagerDuty (Atlanta, GA)
- …their development , career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their ... Senior Compensation Business Partner to join our high-performing Compensation team . In this pivotal role reporting to the Director...and workflow management systems such as Jira, Zendesk, or ServiceNow The base salary range for this position is… more
- Truist (Atlanta, GA)
- …We're looking for a motivated Infrastructure Solution Engineer to join a team focused on delivering resilient, secure, and automated infrastructure solutions. You'll ... 12. May have people management responsibilities for a small team . **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative… more
- SHI (Atlanta, GA)
- …of SHI is our employees - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned ... of SHI's brand and reputation. The Resiliency Analyst will report to the Resiliency Manager and will assist in the enhancement of the Risk and Resiliency Program.… more
- Truist (Atlanta, GA)
- …to embed observability best practices into CI/CD pipelines and software development lifecycles. Partner with Cybersecurity to integrate security monitoring, anomaly ... in modern observability stacks, including Splunk, Dynatrace, AppDynamics, ThousandEyes, ServiceNow AIOps or Datadog. Deep understanding of cloud-native monitoring… more
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