- CACI International (Springfield, VA)
- …Network Node Manager , SolarWinds, etc.) and incident management systems (eg, ServiceNow , Remedy, etc.) is highly preferred. + Familiarity with ITIL framework and ... Ability to work independently and as part of a team **Desired:** + ITIL certification - ** ** **What...lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …This is an excellent opportunity to work alongside a highly skilled technical team in a dynamic and mission-focused environment. In this role, you'll **provide Tier ... Respond to and manage escalated service desk tickets. + Communicate clearly with team members and stakeholders, both verbally and in writing. + Participate in… more
- ManTech (Vienna, VA)
- …to: + Creating and implementing best practices for a frontline support team responsible for rapid identification and resolution of production issues under strict ... advanced technical implementation support within customer environments, including the development and validation of cloud-based support workflows integrated with… more
- Trace Systems Inc (Portsmouth, VA)
- …the Homeland. NNSY CIO is responsible for the installation, administration, development , management, and/or maintenance of all networks and systems installed at ... tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and managing ticketing systems… more
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