- Commvault (FL)
- … Management (ITSM): Incident, Problem, Change, Service Catalog + IT Operations Management (ITOM): Discovery, Event Management , Service Mapping + Security ... in a Cloud/Hybrid IT environment (mandatory). + Proven experience integrating ServiceNow with security tools, monitoring systems, and Data Protection/Data… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …or the delivery of IT services that occur within USCENTCOM Enterprise. + This Event Management provides 24x7x365 monitoring , management and status ... for preventive maintenance, changes to monitoring posture, and changes to event management response procedures. + Monitors server-based change actions for… more
- NBC Universal (Orlando, FL)
- …standards required for compliance and identified best practices. + Problem and Change Management ITIL ServiceNow toolset in tracking and providing status on ... Ensuring root cause resolution to identified problems. Monitor and support the campaign management environment and processes in order to meet the daily SLA. +… more