- Georgia Systems Operations (Tucker, GA)
- …+ Certified Information Systems Security Professional (CISSP). + Certifications in ITSM platforms (eg, Ivanti, ServiceNow ). + Lean Six Sigma Green/Black Belt ... is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services...: A Bachelor's degree in Computer Science, Business Administration, Information Technology , Engineering, Science, or a related… more
- Truist (Atlanta, GA)
- …IT governance implementations, and ITIL adoption 6. Experience with technology business management platforms (Apptio, ServiceNow ITBM, etc.) 7. Certification ... rationalization, and strategic alignment decisions. 3. Perform strategic assessments of technology capabilities using ITIL Service Value System principles. 4.… more
- Verint Systems, Inc. (Atlanta, GA)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless… more
- Truist (Atlanta, GA)
- …and root cause analysis methodologies (eg, 5 Whys, Fishbone). * Experience with ITSM platforms like ServiceNow is helpful, but your analytical power and ... job description:** The Opportunity: Become One of Our Lead Technology Detectives Do you have a passion for uncovering...Tableau. 3. Experience with IT service management frameworks (eg, ITIL ) and infrastructure monitoring tools (eg, Splunk,… more
- Truist (Atlanta, GA)
- …for both on-premise and cloud environments. 4. Proficiency with IT Service Management ( ITSM ) tools such as ServiceNow , and familiarity with incident, problem, ... CloudWatch for proactive issue detection and troubleshooting. 6. Understanding of infrastructure , application technology stacks, and the software development… more