- HD Supply (Atlanta, GA)
- …attention to detail supporting employees and resolving questions** **Experience with ServiceNow and/or Workday a plus** **Effective written and verbal communication ... + Serves as a primary point of contact for HR inquiries and manager self-service transactions. + Processes and resolves associate questions submitted through the… more
- Cayuse Holdings (Atlanta, GA)
- …and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage ... Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD...one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional hybrid office environment. +… more
- BAE Systems (Savannah, GA)
- …be expected to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for common issues, and document initial ... + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and… more