- NTT America, Inc. (Plano, TX)
- …templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus. Recommend and implement system optimization strategies for ... Python, and Perl for automation and system management. Proficient in using ServiceNow ITSM for incident, change, and problem management. Strong understanding of… more
- NTT America, Inc. (Plano, TX)
- …templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus. Recommend and implement system optimization strategies for ... Python, and Perl for automation and system management. Proficient in using ServiceNow ITSM for incident, change, and problem management. Strong understanding of… more
- IBM (Austin, TX)
- …managing large-scale HR process improvements and technology implementations globally. * Strong knowledge of HR systems (Workday, SAP, ServiceNow ) and automation ... field (Master's preferred). **Preferred technical and professional experience** Hiring manager and Recruiter should collaborate to create the relevant verbiage.… more
- GovCIO (Austin, TX)
- …all calls, troubleshooting steps, and resolutions in ticketing systems (eg, ServiceNow ) and reporting tools (eg, PowerBI). + Regularly review PowerBI dashboards ... + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be… more
- L3Harris (Rockwall, TX)
- …Government and Commercial platforms. Leveraging your expertise in Azure Resource Manager (ARM) templates, JSON, PowerShell, and Infrastructure as Code (IaC) using ... practices + Track and manage tasks using tools like ServiceNow and Microsoft Planner + Create and maintain detailed...Serve as a technical mentor to team members, fostering knowledge sharing and promoting best practices across the organization… more
- Cayuse Holdings (Austin, TX)
- …and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage ... Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD...one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional hybrid office environment. +… more
- BAE Systems (Fort Worth, TX)
- …be expected to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for common issues, and document initial ... + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and… more
- Teledyne (Dallas, TX)
- …architecture for Teledyne's voice and collaboration environment and work closely with the manager of the group to set strategy and direction for the team.** **Key ... and hosts. + Assist with incidents and tasks in ServiceNow queues as needed **Qualifications:** + Must have a...conferencing + Along with the above technologies, the following knowledge is also desirable: + Cisco SBCs: Cisco Unified… more