- IT Concepts (Decatur, GA)
- …user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience ... local and wide area network services. + Monitor open tickets in VA's ServiceNow customer incident ticketing system to ensure adherence to business processes, and any… more
- Carter's/OshKosh (Braselton, GA)
- …to stakeholders. Maintain performance logs and ticket tracking systems such as ServiceNow . Demonstrate working knowledge of industrial automation, or the ability and ... troubleshooting, and repair of controls components and systems. **OUR Team Members:** Lead Courageously: Have a strong sense of personal values that align with… more
- GovCIO (Atlanta, GA)
- …**List of tasks to be performed:** + Act as a Technical Application Lead to the Development Team + Demonstrate leadership ability to back decisions with ... SDLC practices + Change Management and Configuration Management (VersionOne, ServiceNow , etc)Application Lifecycle Management (ALM) **Company Overview** GovCIO is a… more
- Kemper (Alpharetta, GA)
- …to add to our growing team. **Responsibilities** **Implementation and Configuration:** Lead the implementation and configuration of the SailPoint solution for the ... certification** . + Knowledge of **LDAP, Active Directory, ForgeRock, Workday, CyberArk, ServiceNow ** , and other database services, with the ability to integrate… more
- GovCIO (Atlanta, GA)
- …tuning, and capacity planning. + Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level ... Engineering staff, USPS staff and vendors to manage projects, drive outcomes and lead teams + Analyzes and resolves complex hardware and software problems issues +… more
- UNUM (Dunwoody, GA)
- …in projects as needed. * Demonstrated experience with ITSM tools (eg, ServiceNow ). * Demonstrated experience with operating systems (Windows, Mac, etc.). * Able ... for team members. * Communicates and triages high-priority incidents. * May lead or support Continual Service Improvement (CSI) initiatives. * Acts as subject… more
- Warner Bros. Discovery (Atlanta, GA)
- …for new/refresh and other hardware needs for WBD customers in Americas . + Lead in the development of hardware standards to reduce costs and enhance support. + ... a support perspective. + Tooling - work closely with our internal app teams like ServiceNow , Zoom, O365 to ensure our teams are best and most efficiently using the… more
- Iron Mountain (Atlanta, GA)
- …tracks, prioritizes, and resolves all client issues and requests; leveraging ServiceNow where appropriate + Analyzes and uses independent judgment to present ... the customer to position IMDC as a strategic partner to the customer and lead the delivery of data center solutions and services + Leads resolution of… more
- RELX INC (Alpharetta, GA)
- …improving systems and services, we invite you to apply. Responsibilities + Lead the response and resolution of high-priority incidents, working cross-functionally to ... operational overhead Requirements + Strong experience with ITSM tools (eg, ServiceNow , BMC Remedy, etc.). + Expertise in incident management processes, problem… more
- Iron Mountain (Atlanta, GA)
- …intelligent automation solutions with enterprise systems (eg, SAP, Salesforce, SharePoint, ServiceNow ). + Collaborate with clients to understand business needs and ... options clearly to both technical teams and business stakeholders. + Lead workshops and client discussions on document automation, governance, compliance, and… more