- GovCIO (San Antonio, TX)
- …to validate ITSM requirements. + Specifically, this position will: + Serve as Lead ITSM Engineer for Service Now platform + Coordinate with the ITSM Administration ... and implement plans to optimize ServiceNow + Submit formal security patch implementation requests IAW CCMP + Have an understanding and knowledge of ITIL/ITSM best… more
- Cognizant (Houston, TX)
- …We are seeking a proactive and experienced **Service Delivery Manager (SDM)** to lead and manage the delivery of IT services, ensuring high-quality support and ... , and hands-on experience with tools such as **JIRA** (critical) and ** ServiceNow ** (SNOW). This role requires excellent communication, stakeholder management, and a… more
- Deloitte (Dallas, TX)
- …dimensioning, BOM, provisioning, and operations for clients. You will mentor and lead a team of engineers to deliver these solutions within defined timelines ... and agile methodologies. Additionally, you'll lead the development of new solution capabilities, proof-of-concept solutions, architecture blueprints, and sales… more
- Humana (Austin, TX)
- …to support advanced AI initiatives focused on generative AI, embeddings, and ServiceNow data integration. This role will work closely with engineering and business ... in Databricks, integrating with enterprise data platforms. + Analyze and model ServiceNow data to extract insights and drive automation. + Collaborate with… more
- Baylor Scott & White Health (Dallas, TX)
- …(ITSM) capabilities across the environment. The successful candidate will lead enterprise-wide ITSM initiatives and manage service delivery performance across ... IT service environment. **Key Responsibilities** _Strategic Leadership_ - Develop and lead the delivery system's ITSM strategy, ensuring alignment with clinical,… more
- Red Hat (Austin, TX)
- …business problems in highly regulated environments. What you will do: + Lead the architecture, design, and delivery of complex Ansible Automation Platform solutions ... public clouds (AWS, Azure, GCP), VMware, network devices, ITSM (especially ServiceNow ), CMDBs, identity systems, and secret management + Troubleshoot complex,… more
- NTT America, Inc. (Plano, TX)
- …alerting, and logging solutions to ensure high availability and reliability. Lead root cause analysis and post-mortem documentation for major incidents. Execute ... Proficiency in scripting languages (Python, Bash, PowerShell, etc.). Expert in ServiceNow ITSM Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability.… more
- NTT America, Inc. (Plano, TX)
- …system enhancements and future deployments initiated via the support teams and business ▪ Lead the CAB meetings and pass the required phases of Change requests ▪ ... ▪ You have 8 years of working experience in ITSM processes and ServiceNow , specially ServiceNow Change Management module. ▪ You have outstanding communication… more
- NTT America, Inc. (Plano, TX)
- …system enhancements and future deployments initiated via the support teams and business▪ Lead the CAB meetings and pass the required phases of Change requests ▪ ... ▪ You have 5 years of working experience in ITSM processes and ServiceNow , specially ServiceNow Change Management module. ▪ You have outstanding communication… more
- Baylor Scott & White Health (Dallas, TX)
- …Facilitate cross-functional collaboration and stakeholder engagement. + Organize and lead ITSM governance and Agile ceremonies. + Perform other position-appropriate ... skills. + Tools & Technology: Proficiency in Jira, Azure DevOps, ServiceNow ; familiarity with Azure cloud and Linux environments; data-driven decision-making using… more