- CACI International (Sterling, VA)
- …management and measurement of Network Services. **Responsibilities:** + Assist the lead in managing the Performance Management and Service Level Management functions ... service delivery metrics, measures and reporting for the ecosystem. + Assist the lead in the management of requirements for the ITSM SLM module and establishing… more
- Elevance Health (Norfolk, VA)
- …and processes, including PI SME for the CONTRAXX system, Doctract and ServiceNow (SNOW) issue management. + Ensures that all compliance mandates are effectively ... tools and systems such as SharePoint, Doctract, CONTRAXX, or ServiceNow . Please be advised that Elevance Health only accepts...is designed to advance our strategy but will also lead to personal and professional growth for our associates.… more
- Red Hat (Richmond, VA)
- …business problems in highly regulated environments. What you will do: + Lead the architecture, design, and delivery of complex Ansible Automation Platform solutions ... public clouds (AWS, Azure, GCP), VMware, network devices, ITSM (especially ServiceNow ), CMDBs, identity systems, and secret management + Troubleshoot complex,… more
- BAE Systems (Sterling, VA)
- …to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible ... or integrating with workflow, case or ticketing, or automation platforms such as ServiceNow or custom-built systems + Experience designing APIs such as REST or… more
- BAE Systems (Herndon, VA)
- …to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible ... Technologies: Experience with various communication technologies and solution architectures + ServiceNow : Proficiency with the ServiceNow ticketing system +… more
- Insight Global (VA)
- …changes. - Proactively engage and build relationships with global technical teams - Lead Change Advisory Board meetings utilizing CAB Workbench and ensuring that all ... - Experienced with working with the IT Change Management Module in ServiceNow and implementing standard processes. - Experience working in a project-based… more
- The Metamorphosis Group (Mclean, VA)
- …OR APPLICATIONS ACCEPTED** The Sponsor requires Cyber Security engineering support to lead the technical efforts needed to manage IT applications and systems through ... tools to include but not limited to XACTA, and ServiceNow . The Contractor shall read and analyze System Security...security tool to include but not limited to XACTA, ServiceNow . The Contractor shall utilize COTS and GOTS applications… more
- Truist (Richmond, VA)
- …Order placement and management of all aspects of the service delivery cycle. Lead and manage medium to large scale telecom projects with multiple providers and ... RESPONSIBILITIES** 1. Manage and complete daily Voice/VoIP/Mobility order requests in ServiceNow application 2. Conduct project planning, execution and completion of… more
- GovCIO (Alexandria, VA)
- …hybrid remote position. **Responsibilities** The Zero Trust Data Analytics Engineer will lead the effort to engineer the systems required to define, collect, ... systems, including security tools (SIEM, EDR), IT service management platforms ( ServiceNow ), and identity systems (Azure AD, Active Directory). + Strong… more
- TekSynap (Arlington, VA)
- …metrics. + Develop and maintain dashboards to track critical SLAs and KPIs; ServiceNow experience is a plus. + Generate monthly, quarterly, and annual SLA ... in leadership roles for Service Desk, Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ITIL v4 Foundation Certification (or ability to obtain… more