- PagerDuty (Richmond, VA)
- …partner. You can rapidly learn 3rd-party applications and their platform concepts ( ServiceNow , Atlassian, Salesforce, etc) and design a platform strategy that is ... that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the… more
- CACI International (Chantilly, VA)
- …operations within one of our eight regions. Reporting to the Regional Operations Lead , this role will be responsible for managing site leads, project leads, and ... and performance standards. + Implement strategies developed by the Regional Operations Lead to optimize performance and efficiency across all sites within the… more
- Qualtrics (Reston, VA)
- …Role** We are seeking a highly experienced and strategic Engineering Director to lead our IT Infrastructure and Operations team. This role is crucial in ensuring ... company as it grows. + Own the ITIL framework. Lead the adoption and maturation of key ITIL processes,...+ Experience in a Mac-focused environment. + Experience with ServiceNow , Jamf, Oomnitza, and the Google productivity suite are… more
- S&P Global (Centreville, VA)
- …+ Define global device standards, lifecycle, procurement, and refresh programs + Lead conference room and workplace technology across offices worldwide + Ensure ... experiences across regions and facilities **Global Helpdesk & Support Operations** + Lead a global, follow-the-sun end-user support model (Tier 1-3) + Establish… more
- SAIC (Springfield, VA)
- …Duties:** + Works directly with and takes assignments from the Service Line Lead /Manager who provides project assignment from the Project Pipeline process. + Reviews ... management tools. + Escalates internal/external issues/concerns/risks promptly to Service Line Lead /Manager and/or Government lead to ensure matters are… more
- Datavant (Richmond, VA)
- …resources to ensure rapid incident resolution and long-term systems stability. + Lead and mentor the Desktop Operations, Onsite Support, and End User Experience ... systemic opportunities for improvement and implement durable solutions. + Lead large-scale organizational technology initiatives such as hardware refreshes, office… more
- AeroVironment (Herndon, VA)
- …to identify recurring incidents and recommend long-term preventive measures. + Lead continuous improvement efforts in ITSM processes (Incident, Problem, Change, and ... process familiarization and knowledge transfer. 5. Audit, Reporting, and Compliance + Lead the gathering of records and supporting materials for internal and… more
- General Dynamics Information Technology (Falls Church, VA)
- …expertise to power your career forward. The **Data Analysis Sr Manager** will lead a driven, dynamic team of analysts responsible for providing data analysis and ... and Visualization practice in Technology Shared Services (TSS) + Lead monitoring and reporting of key performance metrics for...such as Power Apps and Automate + Experience with ServiceNow or other ITSM/CRM platforms + Experience with Tableau… more
- Northrop Grumman (VA)
- …making history. Northrop Grumman is hiring a Manager of Data Engineering to lead the Data Engineering team within the Insights & Intelligence (i2) organization. This ... determine how data is leveraged at Northrop Grumman. **Key responsibilities:** + Lead a high-performing data engineering team that fosters a culture of technical… more
- Elevance Health (Roanoke, VA)
- …Make an Impact** Primary duties may include, but are not limited to: + Lead the development and execution of high quality assessments of the Company's complex ... data to support the work performed. + Present any findings/deficienciesto the lead auditor along with recommendations for remediation. + Work with business partners… more