- PagerDuty (Richmond, VA)
- …our API and MCP platforms, access control, and monetization strategy. You'll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC ... platform customer. You can readily understand 3rd-party platform elements ( ServiceNow , Atlassian, Salesforce, etc.) and define integrations that are valuable,… more
- SHI (Richmond, VA)
- …with SHI Account Executives, internal stakeholders and SHI partners to lead engagements from discovery through closure, ensuring seamless handoffs to delivery ... deal strategy. SHI ITAM will follow the MEDDPICC sales methodology + Lead customer discovery sessions to identify pain points, transformation goals, and solution… more
- PagerDuty (Richmond, VA)
- …partner. You can rapidly learn 3rd-party applications and their platform concepts ( ServiceNow , Atlassian, Salesforce, etc) and design a platform strategy that is ... that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the… more
- CACI International (Chantilly, VA)
- …operations within one of our eight regions. Reporting to the Regional Operations Lead , this role will be responsible for managing site leads, project leads, and ... and performance standards. + Implement strategies developed by the Regional Operations Lead to optimize performance and efficiency across all sites within the… more
- Qualtrics (Reston, VA)
- …Role** We are seeking a highly experienced and strategic Engineering Director to lead our IT Infrastructure and Operations team. This role is crucial in ensuring ... company as it grows. + Own the ITIL framework. Lead the adoption and maturation of key ITIL processes,...+ Experience in a Mac-focused environment. + Experience with ServiceNow , Jamf, Oomnitza, and the Google productivity suite are… more
- General Motors (Richmond, VA)
- …working with third party Total Rewards tools as well as other HR technologies ( ServiceNow ) is a plus + Experience working in a HR business function strongly ... Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for… more
- S&P Global (Centreville, VA)
- …+ Define global device standards, lifecycle, procurement, and refresh programs + Lead conference room and workplace technology across offices worldwide + Ensure ... experiences across regions and facilities **Global Helpdesk & Support Operations** + Lead a global, follow-the-sun end-user support model (Tier 1-3) + Establish… more
- Datavant (Richmond, VA)
- …resources to ensure rapid incident resolution and long-term systems stability. + Lead and mentor the Desktop Operations, Onsite Support, and End User Experience ... systemic opportunities for improvement and implement durable solutions. + Lead large-scale organizational technology initiatives such as hardware refreshes, office… more
- AeroVironment (Herndon, VA)
- …to identify recurring incidents and recommend long-term preventive measures. + Lead continuous improvement efforts in ITSM processes (Incident, Problem, Change, and ... process familiarization and knowledge transfer. 5. Audit, Reporting, and Compliance + Lead the gathering of records and supporting materials for internal and… more
- General Dynamics Information Technology (Falls Church, VA)
- …expertise to power your career forward. The **Data Analysis Sr Manager** will lead a driven, dynamic team of analysts responsible for providing data analysis and ... and Visualization practice in Technology Shared Services (TSS) + Lead monitoring and reporting of key performance metrics for...such as Power Apps and Automate + Experience with ServiceNow or other ITSM/CRM platforms + Experience with Tableau… more