- ManTech (Chantilly, VA)
- …Works independently, with guidance in only the most complex situations + May lead functional teams or projects **Minimum Qualifications:** + Bachelor's degree and 7+ ... Experience using a Service Desk ticketing system, such as TrackIT or ServiceNow + Previous customer service experience strongly desired **Clearance Requirements:** +… more
- BAE Systems (Sterling, VA)
- …to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible ... level **Preferred Education, Experience, & Skills** + Document version control + ServiceNow + Confluence + Sharepoint + Working with technical engineering personnel… more
- GovCIO (Richmond, VA)
- …tuning, and capacity planning. + Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level ... Engineering staff, USPS staff and vendors to manage projects, drive outcomes and lead teams + Analyzes and resolves complex hardware and software problems issues +… more
- CompuCom (Arlington, VA)
- …manage cabling, and collaborate with other Level II Technicians or Lead Technicians to resolve problems accurately and efficiently. Proficiency in configuring ... depends on meeting Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion. **This position is in the Arlington, VA area**… more
- General Dynamics Information Technology (Chantilly, VA)
- …Community (IC). Work with the latest commercial products such as AWS and ServiceNow in an agile environment on various applications designed and maintained for a ... IT requirements and provide recommendations for appropriate technical solutions + Lead innovation efforts, to include vendor engagement + Responsible for ensuring… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …client site in Arlington, VA. **Your future duties and responsibilities:** - Lead the end-to-end design process, from discovery to delivery, ensuring all solutions ... qualifications/non-essential skills required: - Experience with Microsoft Power Platform, ServiceNow , or similar solutions. - Experience with service design,… more
- Steampunk (Mclean, VA)
- …and engage with all levels of a team, mentor them, and lead them. **Qualifications** **Required:** + Bachelors degree or equivalent experience, preferably in ... Professional **Preferred** : + Federal Clearance Preferred + Experience with ServiceNow **About** **steampunk** Steampunk relies on several factors to determine… more
- Bank of America (Richmond, VA)
- …user support, release support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical ... availability issues and restore service + Research and resolve system defects, lead root cause analysis, and drive permanent resolution + Ensure appropriate… more
- Chenega Corporation (Springfield, VA)
- …GED equivalent and 6+ years relevant experience + Operational experience with ServiceNow + Experience in the Intelligence Community + DoD 8140 (formerly 8570.01-M), ... and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is led by a purpose to… more
- SAIC (Springfield, VA)
- …for issues related to any of the monitoring/observability platforms and tools. + Lead root cause analysis (RCA) for major incidents and recurring performance issues. ... Davis AI. + Experience with integration of Dynatrace with tools such as ServiceNow , Splunk, Jira, or CI/CD pipelines. + Experience with other observability tools… more