- Exelon (Oakbrook Terrace, IL)
- …evaluation, testing, lab and mockup solutions as needed. Serve as a senior ServiceNow Configuration Manager in assigned daily support and deployments to ... organization by providing expert technical guidance, direction and insight to project managers and stakeholders regarding IT system solutions and improvements being… more
- Henkel (Elgin, IL)
- Manager Support Local IT NA East **_About_** **_this_** **_position_** **About this position** At Henkel, you'll be part of an organization that's shaping the future ... vendor activities, asset tracking, and equipment disposal. + Monitor and manage ServiceNow ticket queues, ensuring SLA compliance. + Act as the escalation point… more
- TEKsystems (Chicago, IL)
- …PowerShell and Ansible to streamline desktop operations and reduce risk. + Project Leadership: Oversaw technical aspects of IT projects, ensuring timely delivery and ... VPN, Wi-Fi, network printing + Monitoring & Integration: Splunk, Azure Monitor, ServiceNow + Platforms: Windows 10/11, Windows Server, macOS Highlighted Projects +… more
- HUB International (Chicago, IL)
- …and technology to overcome any challenges. Responsibilities: + Work closely with Testing manager to develop test strategy. + Design and deliver all testing work, ... automation feasibility. + Create and execute Automated Tests using ServiceNow ATF framework. + Create and execute manual test...Create and execute manual test cases as per the project needs. + Develop and execute performance tests for… more
- GovCIO (Springfield, IL)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... maintain queues and flows using IBM MQ + Anticipates customers and project needs and proactively identifies potential solutions **Qualifications** Bachelor's with 5+… more
- Cayuse Holdings (Springfield, IL)
- …customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and ... of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and… more
- GovCIO (Springfield, IL)
- …user/help desk training session planning and coordination. + Work directly with the Project Manager , developers, Office of Information & Technology, and other ... to maintain daily operations. + Escalate issues to the Project Manager as needed. + Create reports...+ Strong understanding of help desk and ticketing system ( ServiceNow ) + Strong communication skills for professional interactions with… more
- AdventHealth (Woodridge, IL)
- …from Day One Paid Time Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet ... Group. The Analyst will collaborate with the Physician Enterprise Training Delivery Manager and medical group leadership to identify, assess, prioritize, and address… more
- GovCIO (Springfield, IL)
- …management notified of critical failures or potential missed milestones + Works with Program Manager , Project Managers, Engineering staff, USPS staff and ... tuning, and capacity planning. + Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level… more
- GovCIO (Springfield, IL)
- …delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk + Provide thought leadership ... industry and to fellow team members across business and technical project dimensions solving complex business requirements **Knowledge with the following… more