- GovCIO (El Paso, TX)
- …asset management + Knowledge of asset tracking, request, and workflow tools, including ServiceNow + Ability to manage project prioritization and planning + ... **Overview** GovCIO is currently hiring foran Asset Manager to support ARPA-H Information Technology Support Services...asset tracking for asset requirements firmwide. + Work with program managers on providing asset disposition, assist with the… more
- Quality Technology Services, LLC (Irving, TX)
- …Together, we do great things. **Who You Are:** As a QTS' **Senior** ** Manager , Business Systems Support (Oracle)** you are responsible for executing on the vision ... + Service Operations + Ensure QTS's Incident Management processes and tools (ie, ServiceNow , JIRA) are utilized, and that new Services are seamlessly integrated into… more
- Wells Fargo (Irving, TX)
- …focus on the Third Party Risk Management Module (TPRM), in ServiceNow , technology delivery; specifically supporting Technology Third Party Governance Team, Third ... Party Monitoring and Rapid Response team and BCP ServiceNow teams - providing direction for teams to design,...+ Lead projects and teams + Coordinate with vendor manager on third party assets to manage information security… more
- GovCIO (Austin, TX)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... maintain queues and flows using IBM MQ + Anticipates customers and project needs and proactively identifies potential solutions **Qualifications** Bachelor's with 5+… more
- Fannie Mae (Plano, TX)
- …using, SOA, Java, Python etc. * 6 years of experience as an Incident manager handling incidents, changes and problems in a 24/7 production environment. * 4+ years ... personnel and management levels. * Hands on experience with ServiceNow , Remedy, or other ticketing tools. * Strong relationship...VPN software and data encryption * Jira and other project management software * Proficiency with Word, Excel, and… more
- Cayuse Holdings (Austin, TX)
- …customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and ... of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and… more
- TISTA Science and Technology (Austin, TX)
- …VA regulations, organizational directives, handbooks, Policies and procedures. + Works with ServiceNow (SNOW) and the Service Desk Manager automated tool, to ... and handle critical problems. You'll provide patching support, work with ServiceNow , and oversee provisioning, configuration management, and system monitoring on… more
- GovCIO (Austin, TX)
- …user/help desk training session planning and coordination. + Work directly with the Project Manager , developers, Office of Information & Technology, and other ... to maintain daily operations. + Escalate issues to the Project Manager as needed. + Create reports...+ Strong understanding of help desk and ticketing system ( ServiceNow ) + Strong communication skills for professional interactions with… more
- GovCIO (Austin, TX)
- …management notified of critical failures or potential missed milestones + Works with Program Manager , Project Managers, Engineering staff, USPS staff and ... tuning, and capacity planning. + Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level… more
- GovCIO (Austin, TX)
- …**Responsibilities** **List of tasks to be performed:** + Participate in the project planning process that determines programming and hardware needs. Assist or lead ... customers, contractors, and equipment vendors to monitor progress and coordinate varied project stages. + Maintain computer programs and systems. Revise and update… more