- Cushman & Wakefield (Tampa, FL)
- …the proper processes and procedures for accurate accounting. **Job Description** + Monitor ServiceNow queue and respond to client requests for support in a timely ... manner + Document client requests and resolutions in ServiceNow + Create knowledge articles (KBAs) within ServiceNow + Ensure technology projects delivery of… more
- Cayuse Holdings (Tallahassee, FL)
- …customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and ... of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and… more
- GovCIO (Tallahassee, FL)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... maintain queues and flows using IBM MQ + Anticipates customers and project needs and proactively identifies potential solutions **Qualifications** Bachelor's with 5+… more
- CACI International (Cape Canaveral, FL)
- …an ongoing basis. **The Opportunity** : We are seeking a dynamic and experienced Project Manager to oversee and coordinate network support to satellite launch ... abilities + Proficiency in project management tools (eg, Microsoft Project , ServiceNow PPM) + Excellent communication and presentation skills + Ability to… more
- White Cap (FL)
- …and specifications, etc.) to meet customer goals and requirements. May act as a Project Manager on approved projects, defining scope, project schedules, and ... test and leverage business solutions. Assist in defining and planning departmental project roadmaps. Partner with clients and manage prioritization and delivery of… more
- GovCIO (Tallahassee, FL)
- …user/help desk training session planning and coordination. + Work directly with the Project Manager , developers, Office of Information & Technology, and other ... to maintain daily operations. + Escalate issues to the Project Manager as needed. + Create reports...+ Strong understanding of help desk and ticketing system ( ServiceNow ) + Strong communication skills for professional interactions with… more
- Bank of America (Jacksonville, FL)
- …with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service ... Modules (HSM) such as Thales HSM or Cipher Trust Manager . + Experience with key management systems such as...of Incident and Problem Management systems like Remedy or ServiceNow . + Ability to work independently and as part… more
- GovCIO (Tallahassee, FL)
- …notified of critical failures or potential missed milestones + Works with Program Manager , Project Managers, Engineering staff, USPS staff and vendors to manage ... languages and monitoring tools + Manage incident response via the USPS ServiceNow application in accordance with he published USPS Change Management Service Level… more
- GovCIO (Tallahassee, FL)
- …notified of critical failures or potential missed milestones + Works with Program Manager , Project Managers, Engineering staff, USPS staff and vendors to manage ... tuning, and capacity planning. + Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level… more
- GovCIO (Tallahassee, FL)
- …delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk + Provide thought leadership ... industry and to fellow team members across business and technical project dimensions solving complex business requirements **Knowledge with the following… more