- Quality Technology Services, LLC (Suwanee, GA)
- The Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR) will be primarily responsible for managing the phone queue, projecting a ... familiarity with respective service catalogs + Identify opportunities for value-added process improvement + Accountable for the status of created tickets,… more
- Lumen (Atlanta, GA)
- …cybersecurity initiatives, progress, and outcomes. + Manage Platform and Product Security ServiceNow queue for security onboarding requests. + Aid in facilitation of ... (eg, CISSP, CISM, CEH) are helpful. + 5+ years as an IT business analyst , preferably in a cybersecurity or information security context. + In-depth knowledge of… more
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