- Warner Bros. Discovery (Atlanta, GA)
- …Catalog within ServiceNow , ensuring alignment with enterprise service management goals. + Define and maintain catalog standards, item taxonomy, and ... ServiceNow . A key contributor to the overall service experience, the Staff, Request Catalog Product...to ensure catalog changes align with the service management framework and governance policies. … more
- Warner Bros. Discovery (Atlanta, GA)
- …accurate Application Portfolio Management (APM), Enterprise Architecture (EA), and Service modeling within the ServiceNow platform. This position will be ... The Staff, APM Technical Analysis will partner with Configuration Management , Application Owners, Service Architects, and the...and dependencies. + Utilize ServiceNow Digital Integration Management (DIM) to catalog and map APIs… more
- Capgemini (Atlanta, GA)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst - SIAM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; ... requirements and ServiceNow workflows. Develop and maintain Service Management Manuals (SMMs) and supporting documentation...modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog , Supplier Management , and… more
- CVS Health (Atlanta, GA)
- …in configuring and customizing ServiceNow Procurement modules, including Procurement Catalog , Purchase Orders, Vendor Performance, and Contract Management . + ... service management processes. + Ability to design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound… more
- Truist (Atlanta, GA)
- …and automation for business units through workflow development and catalog management . 9. Drives continuous improvement of ServiceNow processes and ... Platform Owner is a strategic, hands-on IT leader responsible for the overall management , optimization, and governance of the ServiceNow platform across the… more
- Capgemini (Atlanta, GA)
- …and architecture of end-to-end ServiceNow HRSD solutions including HR Service Configuration, HR Criteria, Catalog Items, and Security Configurations. ... leader responsible for designing, developing, and implementing Human Resources Service Delivery (HRSD) solutions on the ServiceNow ...HRSD focus 1. Deep knowledge of HR processes, case management , and knowledge management . ServiceNow … more
- CAI (Atlanta, GA)
- …import sets and transform maps + Maintain existing and develop additions to the service catalog and related workflows + Implement software solutions using ... data between ServiceNow and other systems. + ServiceNow ITOM and ITAM Asset Management +... ServiceNow including architecture experience + Experience implementing ServiceNow Discovery and Service Mapping + … more
- Bank of America (Kennesaw, GA)
- …Strong understanding of knowledge management and/or technology service request management + Understanding of service catalog use, structure, and ... impact. Join us! **About the Team:** The Global Technology Service Management function is a new team...to ensure onboarding of partners into use of the ServiceNow catalog with its request process and… more
- Warner Bros. Discovery (Atlanta, GA)
- …a crucial role in supporting the development and implementation of the Enterprise Service Management (ESM) strategy, roadmap, and standards for the organization. ... will collaborate with cross-functional teams to ensure the effective management and execution of service management...service delivery optimization. + Assist in managing the service catalog , ensuring services are accurately recorded… more
- Warner Bros. Discovery (Atlanta, GA)
- …a crucial role in supporting the development and implementation of the Enterprise Service Management (ESM) strategy, roadmap, and standards for the organization. ... will collaborate with cross-functional teams to ensure the effective management and execution of service management...service delivery optimization. + Assist in managing the service catalog , ensuring services are accurately recorded… more