- Bank of America (Richmond, VA)
- …Strong understanding of knowledge management and/or technology service request management + Understanding of service catalog use, structure, and ... impact. Join us! **About the Team:** The Global Technology Service Management function is a new team...to ensure onboarding of partners into use of the ServiceNow catalog with its request process and… more
- Fannie Mae (Reston, VA)
- … Applications using OOTB modules including but not limited to ITSM, Service Catalog , Knowledge, CMDB and IT Asset Management * Design, develop and test ... scale data stores, and cloud-based systems. **THE IMPACT YOU WILL MAKE** The * ServiceNow Engineer - Senior Associate* role will offer you the flexibility to make… more
- BAE Systems (Herndon, VA)
- …+ PMP, Agile, ITIL or other related Certifications + Familiarity with service catalog , PET, ServiceNow Project Management , and Confluence + Expertise and ... core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network… more
- Koniag Government Services (Chantilly, VA)
- …Configure and enhances core application including, but not limited to, Service Catalog , Service Portal, Knowledge Base, Management , and Reporting + ... Support the Service Catalog implementation and operational updates as appropriate + Maintain...manner + Utilize best practices for code and configuration management for ServiceNow implementation such as update… more
- CACI International (Sterling, VA)
- …with Government clients, specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or Remedy + ... Technical Lead Service Management Job Category: Information Technology...Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog providing continual process improvement support… more
- CACI International (Chantilly, VA)
- …with Government clients, specifically within the Intelligence Community + Familiarity with IT Service Management toolsets such as ServiceNow or Remedy, and ... with 10 or more years of combined IT Program Management , Service Management (ITSM), and...Incident, Problem, Change, Event, Configuration, Knowledge, Request Fulfillment, and Service Catalog + Support the Program's Continual… more
- Cayuse Holdings (Richmond, VA)
- …suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and… more
- ManTech (Chantilly, VA)
- …working on a large and complex software development project + Experience with developing Service Catalog and ServiceNow workflows + Experience with at least ... Denver, CO.** **Responsibilities include but are not limited to:** + Develops ServiceNow solutions and enhancements using core platform capabilities + Develops the… more
- CACI International (Sterling, VA)
- …with Government clients, specifically within the Intelligence Community. + Familiarity with IT Service Management toolsets such as ServiceNow or Remedy, and ... Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog + Oversee QA monitoring and...and coordination of people and resources. + Expertise in Service Management and Service Integration… more
- Shuvel Digital (Vienna, VA)
- …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... IT issues, striving for first-contact resolution whenever possible, timely escalation, and management of incidents and service requests to enable employees to… more