- CACI International (Sterling, VA)
- …with Government clients, specifically within the Intelligence Community. + Familiarity with IT Service Management toolsets such as ServiceNow or Remedy, and ... Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog + Oversee QA monitoring and...and coordination of people and resources. + Expertise in Service Management and Service Integration… more
- Shuvel Digital (Vienna, VA)
- …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... IT issues, striving for first-contact resolution whenever possible, timely escalation, and management of incidents and service requests to enable employees to… more
- NTT DATA North America (Bland County, VA)
- … ITSM and familiar with integration with AWS, Azure, GCP and OCI in service catalog . Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability. Strong ... Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members. Key Responsibilities Cloud Operations &… more
- BAE Systems (Herndon, VA)
- …related Certifications + Quality processes including ISO, Six Sigma, CMMi + Familiarity with Service Catalog , Service Now, JIRA, Hive and Confluence + ... specific skills may include the following: + Provides process and business change management , business systems support, data analytics and catalog ordering and… more
- ManTech (Chantilly, VA)
- …years of experience supporting large, complex software development projects + Experience developing Service Catalog and ServiceNow workflows + Proficiency in ... tasks simultaneously + Ability to engage with various levels of senior management effectively + Strong decision-making and problem-solving skills, with the ability… more
- General Dynamics Information Technology (Chantilly, VA)
- …provide direction and guidance for the technical aspects of deliverables such as the service catalog , helping to shape technical responses to task orders and ... configuring, testing and maintaining operating systems, application software, and system management tools. + Provides critical insight and guidance for the… more
- Northrop Grumman (VA)
- …learning management systems (LMS) and other training tools + Familiarity with ServiceNow knowledge articles and service catalog capabilities + Strong ... i2 Product and Training Delivery lead, your background as a training, change management , or user experience professional will ensure that we have a comprehensive… more