- Red River (Chantilly, VA)
- …and resolving technical issues on end-user laptops, including both Windows and macOS systems , with a solid understanding of operating system behavior, user ... you seek to make those around you successful. We are looking for a ** Systems Support Engineer I** to join our fast-paced, customer-first global service desk team.… more
- ManTech (Vienna, VA)
- …to:** + Diagnosing, resolving, and tracking complex support cases through ServiceNow , phone, and email channels; ensuring all incidents are properly documented ... with SLAs + Monitoring and triaging incidents triggered by automated alerting systems ; following established SOPs and runbooks for investigation and escalation +… more
- Public Consulting Group (Richmond, VA)
- …M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing ( ServiceNow /Jira). + Valimail **Education** + Bachelor's in Computer Science, Information ... Systems , or equivalent experience. Comparable experience substitutes for degree....Certified Cloud Practitioner (CLF-C02) + Microsoft 365 Certified: Messaging Administrator Associate (MS-203). + Microsoft Certified: Azure Administrator… more
- NTT America, Inc. (Chantilly, VA)
- …limitations imposed by practicality, regulation, safety, and cost. You'll develop integrated system test requirement, strategies, devices, and systems . You will ... and integration of hardware, software, human-machine interfaces, to fulfill all system level requirements and functional objectives. Your efforts will provide an… more
- CACI International (Chantilly, VA)
- …limitations imposed by practicality, regulation, safety, and cost. You'll develop integrated system test requirement, strategies, devices, and systems . You will ... and integration of hardware, software, human-machine interfaces, to fulfill all system level requirements and functional objectives. Your efforts will provide an… more
- ManTech (Herndon, VA)
- …Directory, Microsoft Office, business applications, browsers, networking, and telecommunications systems . + Answer end-user inquiries regarding system ... environment. + Experience with remote desktop support tools and enterprise ticketing systems (eg, ServiceNow , Remedy, Jira Service Management). + Ability to… more
- Shuvel Digital (Vienna, VA)
- …Experience with ServiceNow as a power user and/or developer and/or administrator + Cloud computing, with specific understanding of: Azure + Security concepts: ... certification in appropriate engineering disciplines + Has working knowledge ServiceNow ITSM + Demonstrates understanding of Lower / non-Production environments… more
- CACI International (VA)
- …guides for various user roles (eg, IT staff, end-users, managers). + Administrator guides system configuration and maintenance. + Process documentation outlining ... writer in an IT environment. + Experience documenting CMDB and/or asset management systems (eg, ServiceNow , Flexera) is highly desirable. + Proven ability to… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …skills required. Preferred Requirements: + Background or experience as a network or system administrator + Experience or knowledge of supporting CM practices in ... government business processes and approval workflows in change and configuration management systems (eg, Remedy, ServiceNow , etc.) + Strong technical writing… more
- Bank of America (Richmond, VA)
- …user support, release support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical ... obtain results, and establishing input/output processes and working parameters for systems . **Responsibilities:** + Maintain and support the MDH platform while… more