- CACI International (Washington, DC)
- …operate, and maintainphysical and virtual storage systems during the operational System Development Life Cycle (SDLC). + Provide Tier 2 incident analysis ... _Desired:_ + Familiarity with IC ITE services and classified environments + Experience with ServiceNow or other ITSM systems + ITIL 4 Foundation Certification -… more
- Acclaim Technical Services (Mclean, VA)
- …or services + Meeting contractual performance criteria + Special non-commercial systems administrator activities (access management/file transfer) may be ... work experience in a technical help desk position + Special non-commercial systems administrator experience (access management/file transfer) IAT Level II… more
- ManTech (Mclean, VA)
- …work experience in a technical help desk position. + Special non-commercial systems administrator experience (access management/file transfer). + Experience with ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- V2X (Springfield, VA)
- …Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible ... incidents and problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk Specialists will be directly… more
- CACI International (Chantilly, VA)
- …_Desired:_ + Familiarity with IC ITE services and classified environments + Experience with ServiceNow or other ITSM systems + ITIL 4 Foundation Certification - ... This includes continuous service improvement through the modernization of IT system infrastructure. CACI is looking for an experienced, innovative, and motivated… more