• Service Desk Analyst II

    SHI (Austin, TX)
    …and basic server-side troubleshooting. + Experience with incident and request management systems (eg, ServiceNow , Remedy, Jira Service Desk). + Strong analytical ... certifications, such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. **Other Requirements** + Completed Bachelor's… more
    SHI (08/08/25)
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