- BAE Systems (Norfolk, VA)
- …**Join a Team that's Shaping the Future of IT Support** At BAE Systems , we're passionate about delivering innovative IT solutions that enable our customers to ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for common issues,… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/support-desk- analyst --%28financial- systems %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career and customer-oriented **Senior Systems Analyst ** to join our team in **Chantilly, VA** . The position is **onsite** . ... are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies, including:...a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations certification + Scripting experience or… more
- Cognizant (Richmond, VA)
- …or related field. + Understanding of ITIL, incident management, and ticketing systems ( ServiceNow ). + Familiarity with Windows OS, Microsoft 365, Active ... **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …government business processes and approval workflows in change and configuration management systems (eg, Remedy, ServiceNow , etc.) + Strong technical writing ... Configuration Management Analyst - TS Xcelerate Solutions is s eeking...and DTRA instructions, policies, and procedures. This is a Systems Engineering & Technical Assistance (SETA) role that supports… more
- Owens & Minor (Richmond, VA)
- …such as experience, skills, education and location.** **POSITION SUMMARY** Desktop Support Analyst within the Owens & Minor Global IT End User Experience Team. ... Record all interactions with customers in an incident management tracking tool ( ServiceNow ) to ensure accurate documentation and tracking of issues. + **Install and… more
- Insight Global (Norfolk, VA)
- …Insight Global is looking for a highly motivated and experienced Cybersecurity Risk Analyst to support one of our largest healthcare clients on a fully remote ... policy exceptions and drafting procedural documentation. Familiarity with platforms like ServiceNow for risk management and program building, and a solid… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... release management, outage communications, and service requests procedures and utilize ServiceNow . + Develop Knowledge Based Articles (KBA) and educate Tier 1… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Opportunity** : We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will be responsible… more
- Node.Digital (Arlington, VA)
- Cybersecurity Vulnerability Analyst Location: Arlington, VA Must have an active Top Secret Security Clearance Node is supporting a US Government customer to provide ... and Critical Infrastructure Key Resources (CIKR). The Cybersecurity Vulnerability Analyst utilizes cybersecurity best practices, risk management techniques, critical… more