- Cognizant (Raleigh, NC)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... requests, and changes using ITIL best practices, managing tickets in ServiceNow , troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud… more
- Truist (Charlotte, NC)
- …teams. Perform target telecom audits for cost avoidance. Provide telecom ordering technical support, expertise and training for IT teams. Manage the vendor ... RESPONSIBILITIES** 1. Manage and complete daily Voice/VoIP/Mobility order requests in ServiceNow application 2. Conduct project planning, execution and completion of… more
- MetLife (Cary, NC)
- …enterprise delivery patterns for testing, readiness, and sequencing, ensuring alignment with business objectives. * Deliver technical solutions to enable end ... improvements for all practices and develop and maintain end user process and technical documentation for the ServiceNow tool. * Perform additional team… more
- Truist (Charlotte, NC)
- …Server Databases and using Microsoft Lists. This role requires a combination of technical skills and business acumen to extract meaningful insights from complex ... a strong foundation in data analysis, a deep understanding of ServiceNow , experience working with Configuration Management Databases (CMDB), and experience managing… more
- Regions Bank (Charlotte, NC)
- …**Job Description:** At Regions, the Information Technology Application Support Analyst supports software systems, provides troubleshooting, technical ... and configuration + Performs root cause analysis and provides technical solutions to production related application errors + Performs...training to teams + Guide and mentor junior IT analyst and other team members as needed + Evaluate… more
- Lowe's (Mooresville, NC)
- …security and business leaders and/or vendors. + Translate and document business needs into technical requirements and solutions. + Advise users and ... and provides coaching and direction to more junior-level associates. As a Senior Analyst of Offensive Security, you will conduct advanced penetration tests and red… more
- Baylor Scott & White Health (Raleigh, NC)
- **JOB SUMMARY** The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. ... experience strongly preferred. + Ability to think critically and analyze complex technical solutions. + Epic Cadence Certified strongly preferred. + ServiceNow … more
- MetLife (Greenville, NC)
- …are efficiently managed, communicated, and resolved in a timely manner * Utilize technical and business knowledge to lead escalated issues to service restoration ... the freedom to create innovative solutions to address core business challenges within MetLife. This role will lead a...Employee profiles, Customer setup * Hands on experience in ServiceNow ticket management tool and dashboards. * Hands on… more
- Truist (Charlotte, NC)
- …with significant experience in software development 2. Eight years of experience as a business analyst or related role/experience, with experience in one or more ... , Technology and other resources to plan, elicit, capture, analyze and validate business , functional and technical requirements. 5. Understand the long-term … more