- Cardinal Health (Austin, TX)
- …in system stability and performance. + Provide technical guidance to managed service partners. + Participate in code and design planning/reviews to ensure industry ... the requirements of the program + Partner with shared service teams such as Risk and Security to ensure...Build & Run, Incident Management, Change Management, CMDB in Service Now platform + Expert in Agile development +… more
- The Hartford (San Antonio, TX)
- …claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims ... of restoring the lives of our claimants* Provide exceptional customer service by establishing and maintaining productive business relationships with customers*… more
- ERCOT (Taylor, TX)
- …procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies ... policies and procedures providing consistency in the final solution for service delivery. + Organize and lead effective release planning meetings, ensuring… more
- Intuit (Plano, TX)
- …internal and external business partners while driving operational excellence throughout the service delivery model. You must demonstrate and have a proven track ... make decisions and operationalize necessary change to improve operations and service delivery. You must have a strong end-to-end mindset and understanding… more
- Amazon (Houston, TX)
- …both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ecosystem, CSMs create a ... internal AWS teams such as Product Development and other Service teams. Some of the ways that CSMs collaborate...collaborate with internal AWS teams include contributing to AWS service roadmaps through mechanisms such as Product Feature Request… more
- JPMorgan Chase (Plano, TX)
- …are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service ... and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana,… more
- iHeartMedia (San Antonio, TX)
- …TV network - and almost 4 times the size of the largest ad-supported music streaming service . In fact, we have: + **More #1 rated markets** than the next two largest ... Tour; + iHeartRadio is the **\#1 streaming radio digital service ** in America; + Our **social media footprint** is...is 7 times larger than the next largest audio service ; and + We have **the only complete audio… more
- Toyota (Plano, TX)
- …and emerging technologies to continuously improve and innovate our technology offerings Self- Service and Automation: + Drive initiatives to enable self- service ... and increase efficiency through automation. + Champion the adoption of self- service tools and platforms to empower employees to resolve issues independently.… more
- ManpowerGroup (Pasadena, TX)
- …for the area with regard to resources. * Consult daily with tech service and/or logistic personnel to discuss and define short term and long-term activities. ... Business Group, R&D, Manufacturing, Process Technology and Logistics on customer service , quality, new product/project, and distribution issues. * Develop goals and… more
- Guidehouse (San Antonio, TX)
- …Gateway, Elasticsearch, Caching frameworks, Redis, Memcached, the Amazon Relational Database Service (RDS) for Postgres, and/or the MongoDB NoSQL database service ... . + Certification: AWS Certification Solutions Architect - Amazon Web Services + Solution architecture support for technical volumes of proposals and white papers for RFPs/RFIs and thought leadership initiatives. + Familiarity with the AWS Serverless… more