- Penn Medicine (Philadelphia, PA)
- …other services , including physicians, pharmacists, physical therapy, respiratory, and case management, all of whom play a crucial role in improving patient ... to privacy, and confidentiality. Provides individualized, planned, and appropriate care/ service in settings that support the patient's/customer's care, treatment,… more
- UGI Corporation (King Of Prussia, PA)
- …Tactical Team Specialists. + Provide coaching and guidance on complex case handling, escalation management, and customer communication. + Manage team capacity ... and resource allocation. + Monitor key performance indicators (KPIs) and service level agreements (SLAs). + Build and maintain strategic relationships with… more
- Vail Resorts (Mercersburg, PA)
- …and/or Coach certifications (level 1 minimum) + 1+ years' experience in guest services , customer service , or a related role, demonstrating + strong interpersonal ... and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel… more
- St. Luke's University Health Network (Bethlehem, PA)
- …safety and follows appropriate reporting requirements. Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all ... Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/ Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility… more
- Highmark Health (Erie, PA)
- …collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information ... accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill… more
- Deloitte (Pittsburgh, PA)
- …transformational initiatives. We offer comprehensive end-to-end support and advisory services , covering areas such as valuation modeling, cost optimization, ... models, benchmark analysis, synergy analysis, contract analysis, IT-related transition service agreement schedules, high-level integration, divestiture and/or standup roadmaps,… more
- Highmark Health (Pittsburgh, PA)
- …job is responsible for leading large projects and initiatives related to the risk case management and intake activities of Highmark Health in support of a broad ... and expand internal and external risk intake (hotlines, inboxes, self- service , inquiries, vendor pipeline, incident & problem management systems, strategic… more
- SAP (Newtown Square, PA)
- **Requisition ID: 427705** **Work Area: Customer Service and Support** **Expected Travel: 0 - 40%** **Career Status: Professional** **Employment Type: Regular Full ... take over responsibility as a (sub-)project lead or team lead for a service delivery. Support line manager(s) in people development tasks. Deliver customer workshops… more
- Deloitte (Pittsburgh, PA)
- …borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Recruiting for this role ends on September ... Technology teams to deliver efficient, scalable solutions. + Monitor and enhance service delivery standards. + Oversee rate change calculations and ensure accuracy… more
- PNC (Pittsburgh, PA)
- …to shape experiences and identify opportunities for innovation in the financial services industry. In this position you will combine design thinking principles with ... in you, if you: * Have a background in market / user research, service design, CX/UX design, technology or social sciences, experience in workshop facilitation, and… more