- SUNY Upstate Medical University (Syracuse, NY)
- …The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers ... setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and… more
- Marriott (New York, NY)
- …value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. ** Customer and Public Relations ... to obtain feedback about their experiences on property; utilizes guest/ customer feedback to recognize outstanding employee service ...or high profile guests in order to deliver flawless service ; verifies that products, services , and events… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is looking for experienced and motivated customer facing leaders to coach, grow, and partner with...services , as well as representing your team to executive management. This is a leader of leaders' role.… more
- Verint Systems, Inc. (Albany, NY)
- …principles. You'll lead blameless postmortems, facilitate uptime reviews, and provide executive -level insights into service health and improvement initiatives. ... At Verint, we believe customer engagement is the core of every global...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more
- Capco, a Wipro Company (New York, NY)
- …and leadership across all levels. **About the Job:** In a typical financial services market, customer experience is key. But in today's increasingly competitive ... and Operations Lead** \#LI-SG1 **About the team:** Capco Marketing Services is a maturing Capco practice committed to solving...market, customer experience is the primary differentiator. In a post-pandemic… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service teams, AWS industry teams and AWS Professional Services delivery teams to craft industry-specific programs that will...industry-specific programs that will serve the needs of the customer , and extend that use to other customers within… more
- Mount Sinai Health System (New York, NY)
- …Compliance + Self-Pay Receivables Management + Vendor and Partner Relations + Customer Service Excellence + Outpatient Cashiering + Adherence to Regulatory ... performance metrics and analytics to drive continuous improvement across patient financial services and to inform executive leadership decisions. + **Talent and… more
- Humana (Albany, NY)
- …millions of people live healthier, more empowered lives. Overview This senior executive is a commercially oriented strategic leader with a strong execution ... background in customer experience and value realization. The role requires a...will own a digital product strategy for sales and service ensuring a cohesive, consumer-focused end-to-end experience. This leader… more
- Cognizant (Albany, NY)
- …will be the principal architect of our digital growth engine for technology services . This is a high-impact, strategic role for a motivated, analytical leader who ... excels at the intersection of data, technology, and customer -centric marketing. You will move beyond traditional campaign management to own the end-to-end strategy,… more
- Wells Fargo (New York, NY)
- …a comprehensive suite of capital markets, banking, and financial products and services . A trusted partner to our clients, we provide corporate and transactional ... Banking, coordinating with various cross-functional areas including Banking leadership, CIB Executive Engagement, LOB COO, Data & Analytics and CIB business partners… more