- Nestle (Arlington, VA)
- …record of success in **pipeline management** , **contract negotiation** , and ** executive -level customer engagement** . This is a **remote-based role** with ... of needs. Our employees thrive on opportunities to grow and develop within the food- service industry, ensuring that we are always at the forefront of industry trends… more
- PagerDuty (Richmond, VA)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services , support and PagerDuty University. + Drive customer retention ... ensuring their success. As a key leader within the Customer Success organization, you will align with Executive...services . + Serve as a voice of the customer within the organization, ensuring customer feedback… more
- Capital One (Richmond, VA)
- … service at scale. + 2+ years of experience working with senior and executive level customer contacts. + Strong written and oral communication skills. + ... journey, building a technology startup in a complex, regulated financial services industry. Capital One built a large engineering organization, moved to… more
- Broadcom (Reston, VA)
- …the resolution of any VMware Security Advisories. + Work with the Proactive Services team to identify potential issues in customer environments and communicate ... and deliver formal and informal root cause analyses as needed for critical customer situations. + Participate in Executive Business reviews and provide details… more
- Microsoft Corporation (Reston, VA)
- …to deliver customers' business outcomes across their entire lifecycle. + Accelerate customer satisfaction and model executive engagements with business decision ... to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft's growth. The DIB OU will directly… more
- Proofpoint (Reston, VA)
- …self-starting, responsible, action-oriented, and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success ... communication skills, phone manner, and meeting presence with all levels of customer leadership + Evidence of pristine documentation, executive communications,… more
- Capital One (Richmond, VA)
- …and transforming operations to provide exceptional service and insights. The ** Customer Advocacy Quality and Executive Close Loop** **team** is seeking a ... If so, please consider this role!** You thrive in service recovery, when something goes wrong you understand and...a best in class quality review operation for complex customer resolution needs. This leader will build relationships with… more
- SAP (Herndon, VA)
- …skills in areas such as teamwork, facilitation, and negotiation - able to lead customer engagements at an executive level + Proven excellent knowledge in Public ... the global market leader for business software and related services , and SAP National Security Services Inc.(R)...and critical infrastructure customers. **This position requires access to customer data. Must be a US citizen; SAP NS2… more
- SAP (Herndon, VA)
- …Transformation Services (BTS) is the strategic advisory arm of SAP NS2's Customer Services & Delivery organization. We assist clients in achieving their ... the global market leader for business software and related services . SAP National Security Services Inc.(R) (SAP...as teamwork, facilitation, and negotiation - able to lead customer engagements at an executive level +… more
- SAP (Herndon, VA)
- …skills in areas such as teamwork, facilitation, and negotiation - able to lead customer engagements at an executive level + Proven excellent knowledge in SAP ... the global market leader for business software and related services , and SAP National Security Services Inc.(R)...and critical infrastructure customers. **This position requires access to customer data. Must be a US citizen; SAP NS2… more