- Bank of America (Richmond, VA)
- …to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers ... difference. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with...ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code… more
- BAE Systems (Herndon, VA)
- …recommend solutions + Developing Service Level Indicators (SLI) for IT systems and services + Developing Service Level Objectives (SLO) for IT systems and ... build strong systems, software, and cloud environments and provide operations and maintenance for critical systems. The candidate will...services + Developing Service Level Agreements (SLA) for IT systems and … more
- Leidos (Mclean, VA)
- …for mission accomplishment. + Collaborates with customer points of contact, the Service Delivery Manager, and Customer Advocates to identify customer ... forecast each month to provide optimal resource allocation and uninterrupted service delivery . + Formally presents information to customers, stakeholders,… more
- Amazon (Herndon, VA)
- Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who ... software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people… more
- Sunrise Senior Living (Fort Belvoir, VA)
- …appropriately. **Quality Assurance, Regulatory Compliance** + Strives for excellent quality care and service delivery as measured in the 5 Star and Quality ... to work weekends, evenings and flexible hours, available to our customers at peak service delivery days and times **ABOUT SUNRISE** Ready to take the next… more
- Amazon (Herndon, VA)
- …mitigate risks, strengthen defenses, and reduce vulnerabilities for business activities and operations across Sales, Marketing and Global Services (SMGS). You ... policies, and we meet AWS's high expectations for secure delivery . You will also advise executive leadership by recommending...requirements * Diving deep into the control landscape and operations AWS services and features with our… more
- CACI International (Sterling, VA)
- …and standard service requests. + Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure ... migration of users from existing service platforms to new service offerings and transition of services into operations + Work independently and as part… more
- UMB Bank (Richmond, VA)
- …clients achieve their unique financial and lifestyle goals. The backbone of our Consumer Services is our Consumer Operations team- they are the ones that create ... having their voices heard. UMB Personal Banking and Consumer Services offers financial solutions to clients, who value an...as needed. + Cultivate working partnerships with the Consumer Operations teammates and the Consumer Delivery Team.… more
- Datavant (Richmond, VA)
- …etc.). + Identify project risks that impact the quality of our product and services delivery to clients, timelines, or fiscal goals, and collaborate with ... leader will have accountability for customer partnerships from an operational and delivery perspective working closely with Client Success Managers. The Director of… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Preference for candidates with experience working in a contact center or educational service operations environment. + Preference for former Military or Military ... or non-medical setting; + Two (2) years' experience supervising or overseeing the delivery of social services and/or education programs, systems and services… more