- Fujifilm (Richmond, VA)
- …leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will ... + Requires active listening skills and above average customer service skills. + Requires sound organization and...average customer service skills. + Requires sound organization and administrative skills, self-starter a must along with… more
- Siemens (Chantilly, VA)
- …people's lives. Transform the everyday with us!The Building Automation Systems Service Operations Supervisor leads a team responsible for performing service ... projects, technical support programs, and time-and-materials (T&M) work to provide on-time delivery and ensure customer expectations and commitments are met. As a… more
- Steampunk (Mclean, VA)
- **Overview** As a ** Service Designer** , you will be responsible for guiding government clients through our Design Intelligence (TM) framework, incorporating ... human-centered methods to solve end to end organization and experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points… more
- Securitas Security Services USA, Inc. (Ashburn, VA)
- …computer skills required. + Strong oral and written communication skills. + Strong customer service and service delivery orientation. + Ability to interact ... according to policies and procedures. This role emphasizes strong customer service , access control, loss prevention, incident response, observation, and reporting… more
- Amazon (Herndon, VA)
- Description As a Data Center Capacity Delivery (DCCD) Business Program Manager supporting the AMER Controls Deployment and Service (CDS) team and the Global ... alignment with business requirements About the team **Why AWS** Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.… more
- Iron Mountain (Richmond, VA)
- …key hyperscale customers. Another key responsibility is ensuring the highest level of operational service delivery . To succeed in this role, you must be a ... ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service… more
- CACI International (Sterling, VA)
- …will lead initiatives to identify, implement, and measure improvements across our service delivery processes. **Responsibilities:** + Assist the lead in ... : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization... Service Improvement Management Lead to drive our organization 's efforts in enhancing service quality, efficiency,… more
- Amazon (Arlington, VA)
- …the overall program strategy, tactically driving teams in and outside of your organization to deliver - Define the program (mission, vision, tenets), set objectives, ... and drive improvements - Experience owning program strategy, end to end delivery , and communicating results to senior leadership Preferred Qualifications - 2+ years… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …actions. Architect solutions using application monitoring, Continuous Integration/Continuous Delivery (CI/CD) methodology to enable automation in building, testing, ... or in cloud technologies (AWS). + Cloud experience in solutions delivery , architecting, designing, developing, leading, and delivering cloud infrastructure and cloud… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …actions + Architect solutions using application monitoring, Continuous Integration/Continuous Delivery (CI/CD) methodology to enable automation in building, testing, ... in cloud technologies (AWS) + Cloud experience in a solutions delivery , architecting, designing, developing, leading, and delivering cloud infrastructure and cloud… more