- IBM (Herndon, VA)
- …and scalability in their cloud journey. **Your role and responsibilities** Customer Success Architects help HashiCorp (an IBM Company) customers define the vision ... including security and privilege automation, datacenter and cloud provisioning, service discovery and connectivity, and application runtime automation. An ideal… more
- EAB (Richmond, VA)
- …practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each ... page. The Role in Brief: EAB continues to invest in growing its portfolio of service and technology solutions. We seek a Pool Director to support a pool of our… more
- Prime Therapeutics (Richmond, VA)
- …decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration and ... Customer Success is responsible for leading the development and delivery...This position will shape Prime's lead product offering and services provided to clients; driving successful implementation strategy and… more
- Cleo (Richmond, VA)
- …5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services , or a related field + ... **Customer Success Manager** Remote **What You Will Be Doing**...+ Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately to… more
- Confluent (Richmond, VA)
- …Sales, Product, Services , Support and Training teams to drive technical success . + Identify customer technical objections and develop strategies to address those ... Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and… more
- IQVIA (Chesapeake, VA)
- …provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at www.iqviadigital.com At ... all without having to pick up the phone. Platform Success is a diverse group of problem solvers with...IQVIA is a leading global provider of clinical research services , commercial insights and healthcare intelligence to the life… more
- Lumen (Richmond, VA)
- …we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer-facing role that ensures our small and medium-sized ... and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set customer expectations… more
- Datavant (Richmond, VA)
- …and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for successful ... projects and reports on project status to all stakeholders. Datavant's Client Success Managers are hybrid project management and consulting resources that have… more
- Datavant (Richmond, VA)
- …our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business model ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers… more
- United Site Services (Barhamsville, VA)
- **About USS** United Site Services is the industry leader in comprehensive site services , committed to creating partnerships that help enable our customers' ... project and event success . Our deep industry expertise, excellence in process management,...reliable experience for our customers. By joining United Site Services , you will be part of an organization that… more