• SFDC Service Business Analyst

    MetaOption, LLC (Sunnyvale, CA)
    …Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions . ... SFDC Service Business Analyst Onsite/Hybrid/Remote: Hybrid in Sunnyvale,...functionality including articulating requirements and translating them to effective solutions on Salesforce .com and related applications which… more
    MetaOption, LLC (12/13/25)
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  • IT Business Analyst, AI-Driven Support

    Palo Alto Networks (Santa Clara, CA)
    …maximizing efficiency and delivering proactive service via our core platforms. + Architect Intelligent Case Management: Deliver an AI-powered framework built on ... SFDC Service Cloud and Omnichannel that optimizes the entire...goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud. + AI-First Support Strategy & Roadmap:… more
    Palo Alto Networks (11/19/25)
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  • Principal IT Product Manager-AI Support

    Palo Alto Networks (Santa Clara, CA)
    …a plus. + Deep Platform Expertise: Proven ownership and management of Salesforce Service Cloud and Omnichannel solutions , specifically optimizing case deflection ... You strategically own the roadmap for key technologies like SFDC Service Cloud and Omnichannel, driving their transformation by...in our HQ, Santa Clara, CA** **Your Impact** + ** Architect Intelligent Platform** : Own the strategy and delivery… more
    Palo Alto Networks (11/19/25)
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