- University of Rochester (Rochester, NY)
- …of an effective Quality Assurance program measuring the critical aspects of service . Monitors and evaluates results of program, adequacy of indicators, and ... equity of scheduling and training, as well as customer service skills. + Participates in the administration of the...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …Access as required by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work areas. + May take ... + Serves as a role model for excellent customer service to patients and their families, providers and staff....ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …Works under close supervision. **POSITION SUMMARY:** Assistant to Customer Service /Information Desk Ambassadors at Strong Memorial Hospital lobbies. **Description of ... Behavioral Health). The main focus is on superior customer service and exceeding expectations of all that we have...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Pittsford, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) Range: UR ... support. Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other methodologies.… more
- University of Rochester (Rochester, NY)
- …considerations._ **Responsibilities:** GENERAL PURPOSE Under close supervision, is responsible for service on low and medium risk equipment as described in the ... Equipment Management Plan. Under direct supervision, is responsible for service on selected high risk and life support equipment...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Brockport, NY)
- …hired on or after January 1, 2014, candidate must pass a nationally accredited central service exam for central service technicians; and hold and maintain one of ... the following credentials administered by a nationally accredited central service technician credentialing organization within eighteen months of hire: + certified… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising thorough knowledge of hospital policy ... and outpatient beds and services, schedules and assigns accommodations or service locations; determines financial eligibility, secures account for billing and… more
- University of Rochester (Rochester, NY)
- …equity considerations._ **Responsibilities:** Are you passionate about providing top-notch customer service in a healthcare setting? Do you thrive in a fast-paced, ... schedule appointments, and accurately enter patient data. + Customer Service : Be the first point of contact for patients'...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …+ Visits patients at meals, monitors meal acceptance and resolves challenging food service problems in such a way as to maximize patient satisfaction, while meeting ... diet system from patients who are having major food service problems. Communicates food quality/acceptance issues to department management...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …in patient settings. Topics include, but are not limited to, customer service , reception, patient registration, human anatomy and physiology, and blood collection ... and receiving and registering new patients in the Patient Service Centers. - Completes 50 hours of lecture on...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more