• ED Access Representative II

    University of Rochester (Rochester, NY)
    …duties and achieves and maintains proficiency in provision of excellent customer service , accuracy of data, and efficiency of work. + Performance analysis: ... orientation to department and hospital, registration process and customer service . Acts as information resource for all departmental staff...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Outpatient Access Representative - Float

    University of Rochester (Rochester, NY)
    …and entering patient data. **Our work is focused on:** **Customer Service :** When patients have questions, Outpatient Access Specialists are the front-line ... Access Specialist brings at least one year of customer service or administrative/office experience. A customer service ...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Pediatric Trauma Program Manager

    University of Rochester (Rochester, NY)
    …May develop long-range strategic plans for the growth of acute specialty service within the University system. + Coordinates and facilitates communication and ... Organizes and updates resident onboarding to the acute specialty service team. + Coordinates specialty service meetings...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Call Center Representative II

    University of Rochester (Rochester, NY)
    …including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the ... timely manner to ensure highest quality and quantity of service is provided at all times. Based on general...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Head Athletic Trainer

    University of Rochester (Rochester, NY)
    …training and performance excellence in partnership within our rehabilitation and medical service lines. This role is a leadership position in the Orthopedic ... and performance excellence in partnership within our rehabilitation and medical service lines. SPECIFIC RESPONSIBILITIES: Under general direction and with latitude… more
    University of Rochester (08/07/25)
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  • Guest Services Representative

    University of Rochester (Rochester, NY)
    …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... for visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service -Related areas + Screen all persons without UR identification for… more
    University of Rochester (08/07/25)
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  • Health Home Care Coord

    University of Rochester (Rochester, NY)
    …with treatment protocols and provides non-clinical interventions to assist patients in developing service plans to overcome barriers to access and care. The CHH Care ... monthly billing sheets accurately reflecting criteria for a billable service . + Meet with Senor Social Worker, Quality Manager...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Behavioral Health Patient Navigator

    University of Rochester (Rochester, NY)
    …Children's Hospital Pediatric Practice (GCHPP), which is a part of the clinical service enterprise of the Department of Pediatrics. GCHPP, a primary care practice, ... years) who reside in the greater Rochester region. The service accepts Medicaid, Managed Care Medicaid, and private insurance...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Security Rep II

    University of Rochester (Rochester, NY)
    …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art ... facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge of...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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  • Physician Support Rep III

    University of Rochester (Rochester, NY)
    …routine administrative duties including but not limited: managing all Primary Care Service Line referrals, all front desk aspects of PCN Digital Health department ... is able to deliver a high level of customer service , focused on displaying ICARE values, via digital platform....ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
    University of Rochester (08/07/25)
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