- University of Rochester (Rochester, NY)
- …role. Trains new employees on job responsibilities, department policies and customer/patient service and monitors quality and quantity of work performed in the ... role. Trains new employees on job responsibilities, department policies and customer/patient service and monitors quality and quantity of work performed in the… more
- University of Rochester (Rochester, NY)
- …May perform EKG's. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises ... excellent judgment, problem-solving and customer service skills. Must be flexible and able to work...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …in formulating procedures and policies of the Division of Social Service ; and participates in educational and research programs, including the orientation ... case of other unit patients receiving direct social work service , in the patient's hospital medical record, in accordance...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …and practice standards, education of patients and staff, assurance of service excellence, completion of state and hospital-required reviews of practice, and ... and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …Responsible for Insurance Preauthorization. Initiates insurance referral, verification, and/or service authorization in advance of treatment through review of dental ... School diploma or equivalent and 1 year of customer service and/or general office experience required + Or equivalent...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... of patient services. - Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation procedures.… more
- University of Rochester (Rochester, NY)
- …systems advocacy skills:** + Teaches patients how to negotiate bureaucracies and service systems. + Provides entitlement information and teach patients how to ... recovery movement preferred. + Basic knowledge of the SUD service delivery system and of patients' rights in that...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Brighton, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) Range: UR ... remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …telephone coverage. + Demonstrates effective, courteous telephone manners. + Utilizes service recovery concepts + Relays messages promptly by assessing the urgency ... all aspects of department-specific work, including orientation to registration and customer service . + Acts as information resource for all departmental staff in… more
- University of Rochester (Rochester, NY)
- …develop long-range strategic plans for the growth of acute specialty service within the University system. Coordinates and facilitates communication and cooperation ... Organizes and updates resident onboarding to the acute specialty service team. Coordinates specialty service meetings required...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more