- University of Rochester (Rochester, NY)
- …role. Trains new employees on job responsibilities, department policies and customer/patient service and monitors quality and quantity of work performed in the ... role. Trains new employees on job responsibilities, department policies and customer/patient service and monitors quality and quantity of work performed in the… more
- University of Rochester (Rochester, NY)
- …May perform EKG's. Services patients at any assigned location including Patient Service Centers, Clinics, and Nursing Homes and performs Home Draws. Exercises ... excellent judgment, problem-solving and customer service skills. Must be flexible and able to work...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …in formulating procedures and policies of the Division of Social Service ; and participates in educational and research programs, including the orientation ... case of other unit patients receiving direct social work service , in the patient's hospital medical record, in accordance...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …and practice standards, education of patients and staff, assurance of service excellence, completion of state and hospital-required reviews of practice, and ... and practitioner. This role may be unit, program, or service based and is involved in continuous quality improvement...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …Responsible for Insurance Preauthorization. Initiates insurance referral, verification, and/or service authorization in advance of treatment through review of dental ... School diploma or equivalent and 1 year of customer service and/or general office experience required + Or equivalent...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... of patient services. - Consistently adheres to all Patient Service policies, procedures, and performance measures including inquiry documentation procedures.… more
- University of Rochester (Rochester, NY)
- …systems advocacy skills:** + Teaches patients how to negotiate bureaucracies and service systems. + Provides entitlement information and teach patients how to ... recovery movement preferred. + Basic knowledge of the SUD service delivery system and of patients' rights in that...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Brighton, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) Range: UR ... remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more
- University of Rochester (Rochester, NY)
- …telephone coverage. + Demonstrates effective, courteous telephone manners. + Utilizes service recovery concepts + Relays messages promptly by assessing the urgency ... all aspects of department-specific work, including orientation to registration and customer service . + Acts as information resource for all departmental staff in… more
- University of Rochester (Rochester, NY)
- …to Physicians. + Implements and monitors procedures to enhance levels of service and quality. + Develops guidelines for prioritizing and assigning work activities, ... Achieves and maintains proficiency in provision of excellent customer service , accuracy and efficiency of work. + Coordinates urgent...ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community… more