- Leidos (Bethesda, MD)
- …planning, execution, and documentation of changes to the environment. + Experience with Tier 2 system administration. + Experience troubleshooting issues in a ... you can thrive, keep reading!** Leidos is seeking a SharePoint Systems Administrator to support the National Media Exploitation Center (NMEC). The SharePoint… more
- NASCO (Annapolis, MD)
- …+ Provides Tier 2 and Tier 3 support for Microsoft 365 applications, including SharePoint , Exchange Online, Teams (including Teams ... Senior Application Engineer is responsible for providing advanced technical support , troubleshooting, and administration of Microsoft 365 applications, ensuring… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …stringent service level agreements (SLAs). This individual provides both Tier 1 and Tier 2 support , directs the triage and escalation of complex ... of technical expertise providing Tier 1 and Tier 2 support services for...operations. + Proficiency with Microsoft Office Suite (Excel, Outlook, SharePoint ) and ability to quickly learn specialized FDA tools… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …with SLAs. + Manage ticket triage, escalation, and resolution for Tier 1 and Tier 2 support across multiple mailboxes. + Maintain and update SOPs and ... + Demonstrated experience providing Tier 1 and Tier 2 help desk support ...exceeding SLAs. + Proficiency with Microsoft Office Suite (Excel, SharePoint , Outlook) and ability to quickly learn specialized FDA… more
- Magellan Health Services (Fort Detrick, MD)
- …duties as assigned. Other Job Requirements Responsibilities Bachelor's degree required. 2 + years of administrative support experience required. Strong verbal, ... This is contingent on a contract award. Provides administrative support for the Human Research Protection Office (HRPO) for the US Army Medical Research and… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …relevant documents and update the Wiki and SharePoint knowledge bases + Provide Tier I/II support + Follow established guidelines for delivery of cloud based ... Annapolis Junction, MD area. The Cloud System Architects will provide support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …electronic submission receipt + Escalate unresolved technical issues or complex inquiries to Tier - 2 support or appropriate FDA business units within defined ... of technical expertise providing Tier 1 and Tier 2 help desk support ,...+ Ability to use Microsoft Office Suite (Excel, Outlook, SharePoint ) with minimal guidance + Strong written and verbal… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …reports, and present findings to stakeholders + Experience providing Tier 1 and Tier 2 support for technical or regulatory help desks, including issue ... a reality. Project Description: The Food and Drug Administration's is seeking contractor support to help manage and improve systems used for electronic. The overall… more
- Arena Technical Resources, LLC (Rockville, MD)
- …- Administer SharePoint Online sites, permissions, and content structure. - Support Teams, Exchange Online, and Intune as needed. AzureProduction Support - ... tickets to ensure timely and effective resolution. - Provide Tier 3 support for complex or unresolved...submit documentation for the company's annual SOC 1 Type 2 audit. - Assist the CISO in responding to… more