- Deloitte (Miami, FL)
- …solutions to reported issues. + Troubleshooting through logs for inbound, outbound voice ( SIP /URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, outbound ... campaigns for both Linux and Windows environment. + Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. + Installing Genesys Engage applications both Linux and Windows + Configure and manage Genesys… more
- CenterWell (Tallahassee, FL)
- …+ Proficiency with Genesys or similar systems (Avaya, Cisco, etc), telephony protocols ( SIP , VoIP), AI-driven voice analytics, and voicebots. + Prior experience ... engage in cross-functional collaboration, and clarify business objectives. + Act as the voice of the customer to align team tasks with organizational goals and lead… more
- Concentrix (Tallahassee, FL)
- …scalability, and reliability considerations + **Telephony Knowledge** (Preferred): Experience with SIP protocols, contact center technologies, or voice systems ... enterprise customer service with our cutting-edge conversational AI platform that puts voice -first experiences at the center of customer automation. We're seeking a… more
- Sprinklr (FL)
- …to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high ... availability, low latency, and global scalability - powering mission-critical voice communication in our CCaaS plaIorm. This is a **hands-on leadership role** where… more
- Leidos (Tampa, FL)
- …The Cisco Unified Collaboration Engineer provides full-spectrum support for voice , video, and unified communications solutions within a secure, mission-critical ... Cisco IM & Presence, CMS, and Expressway C/E. + Configure and maintain SIP trunks, H.323 gateways, SRST, CUBE, and MGCP configurations for integration with DISA… more
- Medtronic (Miami, FL)
- …quality in our products, processes, and systems by being accountable, having a voice and taking action. Clinical Specialists are required to be within their assigned ... this position is eligible for a Sales Incentive Plan ( SIP ), which provides the opportunity to earn significant incentive...this position is eligible for a Sales Incentive Plan ( SIP ), which provides the opportunity to earn significant incentive… more
- TECO Energy (Ybor City, FL)
- …the NERC Cyber Infrastructure Protection and disaster recovery plans. Responsible for VoIP, SIP , DHCP, DNS, TCP/IP routing and routing protocols such as OSPF and ... and operational functions: switching, routing, DNS/DHCP, Windows Active Directory, VMware, Voice over IP, Storage Area Networking, firewall support, DDoS protection,… more
- BayCare Health System (Clearwater, FL)
- …**Preferred Skills:** + VoIP protocols, including Session Initiation Protocol ( SIP ) and Real-time Transport Protocol (RTP) Networking fundamentals; including TCP/IP, ... Communications Manager (CUCM), Cisco Unity Connection and Microsoft Teams Voice . + Ability to diagnose and resolve basic ...Voice . + Ability to diagnose and resolve basic voice -related issues, such as poor call quality (jitter, latency)… more
- RTX Corporation (Largo, FL)
- …(eg, I2C, SPI, UART) * Experience with voice communication systems, including VoIP ( Voice over IP) protocols like SIP , RTP and SRTP * Familiarity with ... multicast networking (eg, IGMP, PIM) for efficient data transmission in communication systems * Strong understanding of networking principles, including TCP/IP, UDP, and network troubleshooting tools (eg, Wireshark) * Basic understanding of firmware… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Participates in special projects as assigned. + Analyzes, administers, and maintains voice , video, and/or data communications networks. + Manages the usage and ... performance of voice , video and/or data communications networks. + Maintains network...(eg OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP , SCCP, etc.) + Knowledge and experience with current… more