- Sodexo (Arlington, VA)
- …and high-performance during periods of transition. + Lead, support, and develop on- site leadership and frontline teams, fostering a culture focused on safety, ... quality , and exceptional customer experience. + Build and maintain...better life for all. We believe in improving the quality of life for those we serve and contributing… more
- Oracle (Richmond, VA)
- …a team performing documentation, review, and maintenance of design standards, site documentation, requests for RFI/RFP/RFQ, and quality benchmarks. Supervise ... adherence to global data center networking standards, including whitespace and cooling standards. **Stakeholder/Partner Management:** Lead communications with internal and external stakeholders to align objectives, requirements, and standards. Champion… more
- Amazon (Arlington, VA)
- …- Manage significant investment decisions across the portfolio - Ensure consistent quality and impact across all 3P Flagship activations - Drive integration between ... frameworks to track and report on event performance - Ensure consistent delivery quality and customer experience across all 3P activations - Manage budget allocation… more
- Amazon (Arlington, VA)
- …Partner with Legal to draft and review contracts as needed * Work with Quality to inspect delivered goods and ensure conformance to requirements * Implement and ... contracting space * Monitor supplier performance using KPIs like cost, quality , delivery, service levels * Oversee corrective actions for non-performing or… more
- Coinbase (Richmond, VA)
- …issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations. *What you'll be doing: * Lead a team of ... KPIs from directs and vendor partners or overall performance and the quality . * Coordinate with senior management and provide insights for process improvement.… more
- Mass Markets (VA)
- …e-commerce, and financial services. Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance customer journeys, ... performance records and manage inputs for proposals to ensure compliance and quality . CANDIDATE QUALIFICATIONS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We… more
- Coinbase (Richmond, VA)
- …solid pipelines, scalable data models, and intuitive tools. By prioritizing data quality , reliability, and usability, we make sure stakeholders can trust and ... scalable, reliable, and high-impact data foundations. * *Obsess over data quality and reliability: *Create and enforce rigorous testing, monitoring, and validation… more
- Coinbase (Richmond, VA)
- …aiding in diligent architectural decisions and fostering a culture of high- quality code and engineering processes. Collaborate with Product and Engineering teams ... products. * Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs *Nice to haves:* * Managing backend centric/… more
- Coinbase (Richmond, VA)
- …optimization * Develop real-time logging and prediction systems that assess session quality and enable proactive user interventions before support contact occurs. * ... automation channels to trigger escalation pathways and prevent degradation of service quality . * Champion a culture of rigorous, data-driven decision making in CX,… more
- Amazon (Arlington, VA)
- …Market. The position oversees project execution from start to finish, maintaining high quality standards throughout all activities. Your day will be a blend of ... utility projects, code compliance, and network upgrades - Ensure project quality through strategic planning, third-party coordination, and system commissioning -… more