- BD (Becton, Dickinson and Company) (Durham, NC)
- …technical products in person or via telephone is crucial. Prior customer service experience and strong computer skills are a must. **Key Responsibilities** + ... support in a Technical Assistance Center environment. Consults with field service and customer engineers and other support staff; applies technical knowledge… more
- Truist (Charlotte, NC)
- …and oversight of the maturity of technology risk domains (eg Cyber, Service Delivery and Operations, Data Management, etc) and adequacy of controls pertaining ... meeting agreed to business outcomes for performance, stability, security and service availability. Assessments should leverage agreed upon metrics produced by… more
- Truist (Wilson, NC)
- …daily review of funding files to identify fraud, misrepresentation, or customer service issues while escalating urgent issues to management's attention. 11. Submits ... Reviews. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …issues in a timely manner by receiving and investigating incidents or service tickets. 4. Provides technical consultation on extremely challenging or unusual ... responsibilities. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Lumberton, NC)
- …to all collection policies, procedures, and guidelines. Provide exceptional client service to all Clients by being transparent, positive, and treating Clients ... timely. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …the following job description:** Responsible for the processing and validation of service requests in order to produce accurate Account Analysis statements and ... system, including its features, functions, processes and procedures. 2. Process service requests and complete daily work flow activities timely and accurately… more
- Truist (Charlotte, NC)
- …pipeline-based builds: test case automation, control automation, security automation, and self- service automation. In parallel, this role will be working closely ... with CI/CD workflows. 4. Proven ability to build shared platform services and self- service middleware capabilities used by multiple product teams. 5. Serves as a… more
- Truist (Wilmington, NC)
- …solutions tailored to solve the needs of clients and prospects and ensure service levels are exemplary. Business Connect Advisor IIs are responsible for exhibiting ... business reviews that drive revenue growth, retention, and exceptional client service 7. Demonstrate business acumen, industry knowledge, and organizational skills… more
- Truist (Charlotte, NC)
- …relevant training content across multiple functional groups (eg, sales, credit, client service and support). * Developing and executing against a roadmap to ensure ... key deliverables. **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Charlotte, NC)
- …profitability including new client acquisition, client retention, cross-sells, and self- service adoption across enterprise product lines. Enhance optimization by ... insights. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
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