- Renewal by Andersen (Cranford, NJ)
- …all responsibilities, duties and qualifications required of employees assigned to this job. SMS terms: Garden State Custom Windows, LLC, also known as RbA of NJ/NY ... Metro, offers you the option to engage in SMS text conversations about your job application. By participating,...cancel and HELP for help. By opting-in to receiving SMS text messages about your job application, you acknowledge… more
- Humana (Trenton, NJ)
- …inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will ... should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you… more
- Humana (Trenton, NJ)
- …inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will ... should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you… more
- TD Bank (Union, NJ)
- …referral leads or campaign leads, customer outreach (outbound calls, relay SMS ), setting and/or hosting appointments, and lead prioritization **Education & ... Experience:** + High school diploma or GED + 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred… more
- TD Bank (Livingston, NJ)
- …Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS ), setting and/or hosting appointments, and Lead prioritization **Education & ... Experience:** + Undergraduate degree or equivalent experience + 2+ years experience working with customers and or sales in any capacity or equivalent + Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service… more
- Cardinal Health (Trenton, NJ)
- …communication channels-email, website, landing pages, print letters, internal scripts, SMS , and automated customer responses. + Partner cross-functionally with ... design, product, category, and service teams to ensure all communications are accurate, effective, and reflect a seamless customer experience. + Create and update digital assets, including webpage content and landing pages, using CMS and basic HTML tools where… more
- TD Bank (Mount Laurel, NJ)
- …+ Engages with prospective customers through various channels (live chat, phone, email, SMS ) to guide through consumer banking services, with a strong focus on ... effective problem-solving + Takes ownership of customer concerns and resolves customer issues at first point of contact; escalates issues when necessary + Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it… more
- Cognizant (Trenton, NJ)
- …and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support ... as a highly skilled Contact Center advisor. . Experience deploying contact center cloud applications, Disaster Recovery & BCP support. . Prior experience with call-center reporting. . Pharmacy, healthcare, or insurance provider experience . Ability to transfer… more
- Cognizant (Bridgewater, NJ)
- …CX. . Functional and hands-on experience on development on Voice and Non-Voice ( SMS , Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX ... Architect. . Thorough understanding of Genesys Framework, Integration with internal and external components. . Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment… more
- TD Bank (Ewing, NJ)
- …Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS ), setting and/or hosting appointments, and Lead prioritization **Education & ... Experience:** + HS Diploma or GED required; undergraduate degree preferred + 2+ years related experience working with customers and or sales in any capacity or equivalent + Notary License (preferred) + Previous supervisory or demonstrated ability in providing… more