- Mass Markets (Killeen, TX)
- …BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. ... + Manage overall contact center operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support… more
- Veterans Affairs, Veterans Health Administration (Houston, TX)
- …experience, and supporting them in advocating for themselves to obtain effective services . This position will serve as a community-based peer specialist within the ... facility catchment area. The working environment may include providing peer support services in places such as Veterans' homes, prisons, jails, treatment courts,… more
- Veterans Affairs, Veterans Health Administration (El Paso, TX)
- …(one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ... ineligible to apply. Responsibilities This position is located in Behavioral Health Services at the El Paso South Central VA Clinic. Position will be filled as a… more
- Mass Markets (El Paso, TX)
- …build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service . To be considered ... with strong interpersonal skills. Preferred: + 1+ year of experience in customer service , technical support, inside sales, chat, or administrative roles in a contact… more
- Mass Markets (TX)
- …advice comply with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer ... and current information to customers. + Promote various insurance products and services to meet sales targets and business objectives. + Resolve any concerns… more
- Mass Markets (Killeen, TX)
- …leading commercial clients. In this role, you'll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether ... and enthusiasm + Understand customer needs and recommend appropriate products or services + Upsell and cross-sell to existing customers to maximize value +… more
- Mass Markets (Killeen, TX)
- …RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest ... week to resolve support issues, sometimes selling new products and services , and ensure best-in-class customer experience. Key Responsibilities: + Understand… more
- Mass Markets (Killeen, TX)
- …+ Use training and resources to answer questions and sell relevant products/ services + Listen actively to understand customer needs and resolve issues effectively ... and punctuality + Skilled in troubleshooting, conflict resolution, and customer service + Empathetic, responsive, and solution-oriented + Ability to multitask, stay… more
- Mass Markets (Killeen, TX)
- …While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in a contact ... be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and audio tools… more
- Texas A&M University System (Mcallen, TX)
- …staff, community members, and stakeholders. Assists patients seeking financial and other social and/or community support services . Other Duties as Assigned: ... our corevalues which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service . Who we are As one of the fastest-growing academic health centers… more