• Director, Account Support Representatives

    CompuCom (Albany, NY)
    …thresholds and KPI's with a growth mindset. + Identify and remove manual processes ** Customer Relationship Management :** Through your team and your own ... The Director is responsible for monitoring overall customer performance, metrics and manage the entire sales...and KPI Targets + Hands on extensive experience with CRM software and MS suite products +… more
    CompuCom (04/09/25)
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  • Customer Service Tech

    Carrier (East Syracuse, NY)
    …Qualifications:** + Working knowledge of call center tools such as CRM ( Customer Relationship Management software ) and phone tools (Salesforce ... Remote access on website or phone applications. + Communicate customer facing issues to management and identify areas of opportunity + Collaborate with internal… more
    Carrier (04/04/25)
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  • CSR Call Center - ENT

    US Tech Solutions (East Syracuse, NY)
    …**Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer Relationship Management software ) and phone tools (Salesforce ... Remote access on website or phone applications. * Communicate customer facing issues to management and identify areas of opportunity * Collaborate with internal… more
    US Tech Solutions (03/19/25)
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  • Industrial Solutions Engineer

    Alaant (Albany, NY)
    …to ensure the solutions align with customer expectations. + ** Customer Relationship Management :** + Maintain accurate records of customer ... Sales Support:** + Define system configurations, including hardware and software architecture, tailored to customer needs and...in the CRM system. + Conduct regular customer check-ins and reviews to ensure full adoption of… more
    Alaant (03/12/25)
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  • Salesforce BA CPQ - Manager

    Cognizant (Albany, NY)
    …when necessary. **Preferred Knowledge and Skills** + Client Relationship Management : Builds and maintains key customer relationships; energized by delivering ... with multiple cloud software solutions + SaaS software + Q2C platforms including CPQ, CLM, CRM...of the Quote to Cash (Q2C) process (CPQ, Order Management , Billing, and CRM ) is a plus.… more
    Cognizant (05/03/25)
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  • Fleet Telematics Specialist

    Monroe Tractor (Henrietta, NY)
    Management of our service departments tooling regarding remote capable interfacing. + Management of OEM software to include current versions and renewals. + ... lead all the activities related to the Telematics and CRM department. The Fleet Service Administrator is an integral...offers remote and in-shop, data analytics and diagnostic tool management to the Heavy Construction and Agriculture industry. Our… more
    Monroe Tractor (05/07/25)
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  • Account Executive - Healthcare

    Custom Computer Specialists (Hauppauge, NY)
    …the ability to manage technical sales in diverse and complex environments. . Customer -driven and maintains an ethical and professional relationship with clients. ... not capped. RESPONSIBILITIES: . Manage all aspects of the relationship between the client, Custom and technology Partners in...Custom and technology Partners in the healthcare space. . Management of the sales cycle, leading multiple sales efforts… more
    Custom Computer Specialists (05/06/25)
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  • Retention & Growth Lead - Kohler Ventures

    Kohler Co. (New York, NY)
    …team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, ... subscription revenue, user growth goals, and implementing strategies to maximize customer acquisition and retention.This role will be pivotal in understanding our… more
    Kohler Co. (05/05/25)
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  • Information Systems Web Applications Development…

    B&H Photo (New York, NY)
    …overseeing, implementing, administrating, and maintaining marketing, social media, and CRM Customer advocacy applications. The candidate will manage ... role will be the support for the Marketing, social, CRM applications, which they will rely on to maintain,... data are clean (subscription process, duplicate data). Data management and analysis, responsible for managing customer more
    B&H Photo (03/18/25)
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  • Senior Coordinator, Individualized Care (Case…

    Cardinal Health (Albany, NY)
    …therapies to patients who need them-faster.** **_Responsibilities_** The Case Manager supports patient access to therapy through Reimbursement Support Services ... various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a… more
    Cardinal Health (03/15/25)
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