- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater...You have at least 8 years of experience in software engineering and at least 8 years of experience… more
- Broadcom (Palo Alto, CA)
- …skills in cloud and on-premises services including: web based application, networking, software development and web service APIs. **Qualification:** Bachelors / ... manner. The candidate will be responsible for managing various external customer facing services. Work closely with product development, program management and… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... About Us: Twitch is the world's biggest live streaming service , with global communities built around gaming, entertainment, music, sports,… more
- Zoom (San Jose, CA)
- …not available for this position Responsibilities: + Design and deliver customer facing features including proof-of-concept prototypes; + Work closely with ... roadmap vision into feasible feature specifications and deliverables; + Triage critical customer issues and provide technical guidance for customer engagement; +… more
- Insight Global (Anaheim, CA)
- …timely service delivery. Coordinate with city staff, applications and software vendors in terms of business applications support, incidents and issue resolution. ... timely services/deliverables. Follow through on project development/production issues and customer inquiries to ensure resolution and proper root-cause analysis in… more
- NVIDIA (Santa Clara, CA)
- We are seeking Software Engineers with previous experience building and running private and public clouds at production scale. As part of the DGX Cloud team, you'll ... + Participate in the definition of our internal facing service level objectives and error budgets as part of...at scales requiring fully automated management and under active customer consumption in production. + A track record demonstrating… more
- Coinbase (Sacramento, CA)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure.The Compute team builds and operates the ... to prevent unnecessary on-call burden. * Develop net-new Kubernetes-related capabilities for service owners at Coinbase (eg one off jobs, cron, different deployment… more
- Coinbase (Sacramento, CA)
- …every quarter. * Write high quality, well tested code to meet the needs of your customer *What we look for in you:* * You have at least 2+ years of experience ... in software engineering. * You've designed, built, scaled and maintained...maintained production services, and know how to compose a service oriented architecture. * You write high quality, well… more
- Sunrun (CA)
- …are seeking a highly skilled Amazon Connect Developer with proven experience integrating Salesforce Service Cloud Voice to join our team. This role is ideal for a ... CRM workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional teams to… more
- Teradata (Sacramento, CA)
- …across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. This role ... senior staff UI engineers who will be responsible to deliver great customer , developer and operational-user experiences for our Vantage Cloud Platform and ecosystem… more