- Amazon (Seattle, WA)
- …To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust ... automate detection and investigation of customer defects. - Expand customer feedback coverage, including multi-modal support and self- service on-boarding. -… more
- Amazon (Seattle, WA)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... and develop scalable, high-performance software solutions that optimize the customer service experience and reduce customer effort * Lead technical… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as number one in customer service in the US and abroad. At Amazon, we drive innovation and customer obsession ... CET owns the technology to support and enhance our Customer Service Operations network through our self-...a myriad of applications. CET is looking for a Software Development Engineer (SDE) to work on… more
- Walmart (Bellevue, WA)
- …products with GenAI, this opportunity may be for you. As a Senior Distinguished I, Software Engineer with the Customer Care Technology team, you will define ... you passionate about applying cutting-edge GenAI technology to revolutionize customer service ? Do you dream of playing...service agents globally. We are a group of software engineers, data scientists, and machine learning experts pushing… more
- Amazon (Seattle, WA)
- …of historical customer behavioral data to ensure efficiency. We need software engineers to help unlock new new use-cases for Amazon businesses and consumers, ... (<40ms) and high-volume (> 1 million requests per second) web- service which supports updates segment membership in real-time in... Software engineers design, build and support targeting software features. The Customer Segmentation team has… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into ... CET owns the technology to support and enhance our Customer Service Operations network through our Self...a myriad of applications. CET is looking for a Software Development Engineer (SDE) to work on… more
- Amazon (Seattle, WA)
- …new comprehensive customer engagement services/solutions. Key job responsibilities As a Software Development Engineer in CET, you will take part in the ... Description Amazon.com is broadly recognized as #1 in customer service in the US and...infrastructure, and various client applications. We are looking for Software Development Engineers (SDEs) to start a project with… more
- Amazon (Seattle, WA)
- …Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Software Development Engineer (SDE) to shape the future of Amazon Web ... Services (AWS) customer experience by improving service performance. Do...direction across multiple AWS services. This role requires exceptional software development skills and a passion for distributed system… more
- Amazon (Redmond, WA)
- …for an advanced global telecom service ? This role is for a Software Development Engineer who will design, build, and maintain components and services ... to underserved communities worldwide. This role is on the Customer Device Services team that enables device management and...millions of customers worldwide. This role is for a Software Engineer tasked with designing, implementing, and… more
- Amazon (Seattle, WA)
- …customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps ... and fastest online pharmacy. We are looking for a Software Development Engineer to join us on...work cross-functionally with engineering, product, clinical / distribution, and customer care teams. You will be expected to deliver… more