- Mass Markets (FL)
- …+ Regularly evaluate individual and team performance using key metrics such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ... tasks and manage workloads to ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular… more
- ENTRUST Solutions Group (West Palm Beach, FL)
- …as necessary. + Becomes proficient in utilization of project specific CAD software and associated applications as quickly as possible. + Gains proficiency in ... all project QA Tools and resolution of QA errors as required. + Incorporates quality feedback into daily production processes to ensure high quality work output.… more
- Sprinklr (FL)
- Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management ... in (1) Value Consulting/ Value Engineering with a leading software vendor and/or (2) a top tier management consulting...from data and adjusting strategy accordingly. + Obsessed with quality ; always building for best practice in everything you… more
- MyFlorida (Tallahassee, FL)
- …mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative, and committed to ... Management (IAM) + Security Assessment and Testing + Security Operations + Software Development Security Preferred Certifications: + CompTIA Security + + CompTIA… more
- Prime Therapeutics (Tallahassee, FL)
- …WSO2 Sr Developer - Remote **Job Description** **We're looking for an experienced IT Software Engineer with experience in WSO2 and Java. This person will be working ... is your area of expertise, please apply!** The IT Software Engineer Sr is responsible for leading the design...new ideas and work collaboratively to provide the highest quality of care and service to our members. If… more
- Navy Federal Credit Union (Pensacola, FL)
- …strategies + Collaborate on architecture reviews to assess the integrity and quality of proposed technical solutions + Identify and provide recommendations for the ... line of business, and includes multiple Stakeholders within NFCU together with software vendors + Perform other duties as assigned Qualifications + Bachelor's degree… more
- Brightstar Lottery (Tallahassee, FL)
- …systems. . Support Field Services and Data Center teams with reports, software updates, and system status. . Troubleshoot network systems using established ... change requests, and system validations. . Perform release management and network hardware/ software updates. . Assist in planning network projects and releases. .… more
- ChenMed (Tampa, FL)
- …a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + ... proper phone etiquette with the ability to navigate proficiently through computer software systems + Team-oriented with the ability to work extremely well with… more
- MyFlorida (Clearwater, FL)
- …Our mission is rooted in the fundamental principle that everyone deserves quality legal representation. We proudly represent indigent clients, ensuring that their ... via phone, email, or chat. + Troubleshoot and resolve basic hardware and software issues. + Assist customers with system setup, configuration, and software … more
- Polk County Public Schools (Bartow, FL)
- …Mission:** The mission of Polk County Public Schools is to provide a high quality education for all students. To perform this job successfully, the individual must ... maintenance of computers and peripheral equipment. Performs all related software installations, technical assistance, support and training for electronic equipment… more