- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center. In this role, you'll be responsible for scheduling ... aids, training audit logs, conducting refresher training as needed and conduct monthly quality assurance evaluations (Phone, Email, Chat) using our Call Center… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and… more
- City of New York (New York, NY)
- …leader or as a major contributor. Experience in computer operations, technical support, quality assurance ( QA ), hardware installation, help desk, or as ... Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST ( SOFTWARE ) CIVIL SERVICE TITLE. OR IN A COMPARABLE TITLE...maintains the operation of the Office of Audit and Quality Assurance , Special Investigations Division (SID), Office… more
- City of New York (New York, NY)
- …leader or as a major contributor. Experience in computer operations, technical support, quality assurance ( QA ), hardware installation, help desk, or as ... Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE ( SOFTWARE ) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE...other tools as deemed by the Senior Director; conduct quality assurance of reports and testing in… more
- City of New York (New York, NY)
- …leader or as a major contributor. Experience in computer operations, technical support, quality assurance ( QA ), hardware installation, help desk, or as ... Must be able to convey requirements to developers, UI/UX, quality assurance testers and information modelers through...data query language - Familiarity with Agile and Waterfall software development life cycle approaches - Familiarity with UML… more
- Public Consulting Group (Albany, NY)
- …providing a combination of the following services: Implementation, IV&V, project management, quality assurance ( QA ), and other project oversight services ... ERP system (preferably an SAP ECC to SAP S/4HANA RISE Migration) + Quality Assurance or Independent Verification and Validation (IV&V) experience with large… more
- Northrop Grumman (Buffalo, NY)
- …and regulatory standards._ + _Creates and maintains detailed records of quality assurance activities, including compliance audits, nonconformances, and ... implement best practices and enhance efficiency._ + _Serves as a liaison between quality assurance and other departments, ensuring clear communication of … more
- City of New York (New York, NY)
- …train and mentor junior and mid-level staff. In addition, s/he will serve as a Quality Assurance expert/supervisor in BEPA's Quality Assurance / Quality ... performs the preparation charts and statistics from flow and water quality data using software 's such as SAS/JMP, Power BI, ArcGIS or other statistical analysis… more
- American Express (New York, NY)
- …high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing + Compile thematic risk ... diverse tech team, you can architect, code and ship software that makes us an essential part of our...Identifying areas of risk for intervention, including conducting independent quality assurance and process testing + Compiling… more
- Trinity Health (Albany, NY)
- …to assure timely posting of charges. + Performs required Quality Assurance . (Sterility testing, cleaning lists, MedCarousel QA , expiration checking) + ... computer to assure timely posting of charges. + Performs required Quality Assurance . (Sterility testing, cleaning lists, expiration checking) **EDUCATION… more