• Senior Director, Customer Support Leader…

    Capital One (Richmond, VA)
    …organization. This executive role demands a deep understanding of system architecture, service delivery, and customer experience. The successful candidate will ... 9 years of experience in customer support, customer success, or operations within a SaaS ...business challenges + Demonstrated ability to understand system architecture, service delivery and customer experience + Experience… more
    Capital One (02/08/25)
    - Related Jobs

  • Strategic Customer Engagement Director

    Verint Systems, Inc. (Richmond, VA)
    …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...capacity + 3+ years of experience with an enterprise software provider + Strong technical aptitude with the ability… more
    Verint Systems, Inc. (04/04/25)
    - Related Jobs

  • Senior Business Value Specialist - Amazon Connect,…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Are you a customer -obsessed builder with a passion for helping customers...Qualifications - 5+ years of business development/consulting in enterprise software , cloud, or SaaS companies - Experience… more
    Amazon (03/04/25)
    - Related Jobs

  • System Implementation Specialist - Public Sector

    Public Consulting Group (Richmond, VA)
    …to designing, configuring, and developing custom forms, templates, and workflows. + Implement our Software as a Service ( SaaS ) platforms to best serve our ... components and third-party programs. + Troubleshoot, debug update, and upgrade existing software . + Gather, evaluate, and document customer use cases and… more
    Public Consulting Group (03/11/25)
    - Related Jobs

  • Salesforce BA CPQ - Manager

    Cognizant (Richmond, VA)
    …when necessary. + Cloud-Based Implementation Experience: + Experience working with multiple cloud software solutions + SaaS software + Q2C platforms ... verbal and written communication skills with strong requirements-gathering abilities. + Customer -centric attitude-committed to the client and able to consult and… more
    Cognizant (05/03/25)
    - Related Jobs

  • Sr. Engineer - Oracle Security

    CARMAX (Richmond, VA)
    …IDCS (Identity Cloud Management Service ) and OCI IAM (Identity Management) + ERP SaaS to PaaS sync process. + SOX & Compliance activities. + ITGC + Oracle Cloud ... digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new...lead in managing the end-to-end Oracle Cloud security (ERP SaaS , PaaS, EPM). This includes, but is not limited… more
    CARMAX (04/15/25)
    - Related Jobs

  • Field Service Technician

    NCR VOYIX (Richmond, VA)
    …is an ambassador for the NCR Brand! Utilize your skills to: + Perform customer installation, maintenance, and service calls promptly and effectively. + ... transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the… more
    NCR VOYIX (03/22/25)
    - Related Jobs

  • Engagement Manager

    Govini (Arlington, VA)
    …contracting landscape; AND/OR experience in management consulting, advisory services, software -as-a- service ( SaaS ), information services, analytical tools, ... Govini transforms Defense Acquisition from an outdated manual process to a software -driven strategic advantage for the United States. Our flagship product, Ark,… more
    Govini (04/16/25)
    - Related Jobs

  • Director/Senior Managing Consultant, Services…

    Mastercard (Arlington, VA)
    …capital within our organization. All About You Significant B2B sales experience, preferably software as a service ( SaaS ), data & analytics, and/or ... Director/Senior Managing Consultant, Services Business Development-Global Fintech & B2B Service Providers Mastercard Services provides cutting edge services in the… more
    Mastercard (04/17/25)
    - Related Jobs

  • Implementation Manager

    Govini (Arlington, VA)
    …in customer success, public sector consulting, advisory services, software -as-a- service ( SaaS ) or subscription-based tools, information services, ... We are seeking an experienced professional to drive robust software adoption across Govini's SaaS user base...related to technical product implementation and user adoption, in service of retention and renewal. This role is a… more
    Govini (03/06/25)
    - Related Jobs