- Sprinklr (WA)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... ** Service ** : Contact center configuration, AI-based routing, case management, service automation, customer care analytics. + Hands-on knowledge of… more
- Sprinklr (WA)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Highmark Health (Olympia, WA)
- …Informatica technologies. This role requires proficiency in Informatica IDMC, Informatica Saas MDM, Informatica CDI & CAI, Informatica REF360, and familiarity with ... design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers… more
- Confluent (Olympia, WA)
- …**About the Role:** Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service ( SaaS ) model. To deliver a simple, ... product roadmap and backlog backed by user stories and customer research. + Excellent analytical, communication & collaboration skills....Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. + Experience with Envoy, Service … more
- Verint Systems, Inc. (Olympia, WA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... cloud-based products and solutions and provides subject matter expertise for customer implementation and cloud platform support. Verint's Architect is expected to… more
- Amazon (Seattle, WA)
- …are expected to dive deep into the technology both from a product and customer perspective, working with software engineers and business partners to define, ... want to help. You'll join a diverse team of software , hardware, and network engineers, supply chain specialists, security...product marketing and pricing strategies early on in the customer engagement cycle to drive product awareness * Define… more
- Amazon (Seattle, WA)
- …a cloud-based contact center service that enables businesses to provide superior customer service at a lower cost. The Workforce Acceleration team within ... seamlessly to deliver faster outcomes, lower costs, and better customer experiences. Amazon Connect Cases is a key part...business people, to solve their most complicated problems through software . - You enjoy being on a team that… more
- IBM (Seattle, WA)
- **Introduction** A career in IBM Software means you'll be part of a team that transforms our customer 's challenges into solutions. Seeking new possibilities and ... are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global… more
- Amazon (Seattle, WA)
- …simplify how customers use Amazon Cognito. You will work backwards from the customer to understand their challenges and needs and define the experiences that make ... users. You will also define capabilities that provide a fully featured customer identity experience with strong, adaptive protection mechanisms and access to… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... play a significant role on the Amazon Relational Database Service (RDS) team. Amazon RDS powers some of the...Our goal is to be the best DBA a customer can find, providing the most robust database technology… more
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