- Wolters Kluwer (Austin, TX)
- …* Build and maintain client relationships by providing excellent customer service through effective professional communications. * Respond and resolve ... support software . * Process Improvement: Skilled in optimizing customer service operations. * Industry Knowledge: Updated knowledge of relevant industry trends… more
- USAA (Plano, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...procedures in SQL, SAS, BI tools or other analysis software , and relevant industry data & methods and ability… more
- Encore (Austin, TX)
- …with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services events and act ... basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. * Effectively utilizes… more
- Jacobs (Dallas, TX)
- …impact: Jacobs has a fantastic opportunity for a motivated Head of IT Services and Asset Management. This role is responsible for overseeing the strategic direction, ... management, and execution of IT services and asset management initiatives. This role encompasses a...out five years. 2. Asset Management: * Hardware and Software Asset Management (HAM and SAM): o Oversee the… more
- ProSphere Tek (El Paso, TX)
- …International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier ... for assistance in the operation and functionality of their computing systems, software , peripherals, and other devices. The successful candidate must be able to… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone ... timely resolution or escalation and handling customers with a consummately professional attitude. + Analyzes and resolves incidents and requests regarding use… more
- MRC Global (Midland, TX)
- …training or education. + Any combination of two or more years in customer service , inside sales, and/or warehouse services in a position with increasing ... + Demonstrated competence in the use of computers and software applications. + Demonstrated ability to communicate and promote...to be on call as needed to provide 24-hour service to customers. + Willingness and ability to travel… more
- Cognizant (Houston, TX)
- Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, ... environment? If so, please apply today! We are seeking a client-focused Customer Service Representative to serve as the primary point of contact for our clients.… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …program creation or execution. + Experience with call center call monitoring/recording software . + Exceptional customer service and problem-solving skills. + ... with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current… more
- Houston Methodist (Baytown, TX)
- …health care team to achieve optimal department results. Facilitates open, professional (verbal, nonverbal, written) communication which includes active listening and ... accountability towards improvement of department score for employee engagement. ** SERVICE ESSENTIAL FUNCTIONS** + Prepares the operating room, equipment and… more