- Sysco (Houston, TX)
- …as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone calls, email submissions, live ... chat support and manage non-critical single user escalation requests. **Description...and resolves incidents and requests regarding use of application software or hardware. + Responsible for case ownership through… more
- GovCIO (Fort Bliss, TX)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support , ... will be a fully onsite position. **Responsibilities** + Provide outstanding support desk-side support , regularly scheduled backups, network storage allocation,… more
- Reynolds & Reynolds (College Station, TX)
- …part of a team of IT professionals who provide in-house technical PC hardware and software support for over 1,300 associates. This will provide you with the ... equipment and issues including desktops, laptops, network connectivity, Windows software , and much more. In addition, you will also...you to apply today! We are looking for IT Support Technicians who are responsible and dependable. To be… more
- ITW (Fort Worth, TX)
- …other technical documentation + Utilize Microsoft Office Suite and other company software to document incidents, track support interactions, and maintain service ... in refrigeration equipment** in the field. As a **Technical Support Specialist** , you will be the front line...Comfortable with typing while on calls and managing multiple software systems simultaneously + Excellent phone etiquette and ability… more
- Texas A&M University System (Laredo, TX)
- Job Title End User Support Specialist I Agency Texas A&M International University Department Office Of Information Technology Proposed Minimum Salary $20.08 hourly ... Type Staff Job Description Job Summary The End User Support Specialist I, under general supervision, performs routine end...use or selection of a variety of hardware and software products in order to achieve end user's goals… more
- Air Education and Training Command (Sheppard AFB, TX)
- …computer network and for providing technical assistance, training, and support to management and customers. Responsibilities Administers the base local ... instruction and orientation services. Provides customer technical assistance and support . Conducts feasibility studies to identify and analyze network failures… more
- ITC Defense (El Paso, TX)
- …to the degree required for isolation of malfunctions to specific hardware or software + Restores equipment to operation by replacement of line replaceable unit; ... operation and maintenance of information processing equipment + Troubleshoots software using established debugging procedures + Supervises the deployment,… more
- Sysco (Houston, TX)
- …the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via phone calls, live chat support ... requests; logs all incidents and requests in ServiceNow. Reassigns tickets to other support groups where First Call Resolution is not possible. + Creates a positive… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring a SME Computer User Support Specialist position for our US Coast Guard program. The position is fully remote. ... and/or solutions; stays abreast of developments in hardware and software . Generates quantifiable requirements based on customer description, system planning… more
- CACI International (San Antonio, TX)
- …or exceed contract service objectives. The primary responsibility is to provide advanced software /systems support and to assist Application Support Tier 1 ... ITIL ( certification preferred) + HDI or similar certification preferred + Technically advanced support knowledge...or similar certification preferred + Technically advanced support knowledge in specific MHS applications + Must have… more
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